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Head Of Logistics Customer Service Jobs

Head Of Logistics Jobs
By Le Prunier At Los Angeles County, CA, United States
3+ years of experience in Logistics, Supply Chain, Finance or other related field
Strong technical skills and experience with ERP software required
Advanced Excel skills and proficiency with spreadsheets, databases, and reporting tools
Work experience in a startup environment strongly preferred
Excellent communication and organization skills, and high attention to details
Salary dependent on experiencestarting at $70k
Head Of Customer Service
By Lively Root At San Diego, CA, United States
Bachelor’s Degree or equivalent customer-facing and management past work experience
Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment
Excellent communication and written skills
Full Health, dental, and vision benefits
Early-stage equity (depending on experience)
Supervising the daily operations of the customer service department
Customer Service & Logistics Coordinator
By Design Within Reach At United States
Requirements (Knowledge, Skills & Abilities):
Other duties and reports as assigned by management.
Coordinate special transportation requirements including studio returns.
Communicate with internal departments, customers, carriers, and agents to ensure an exceptional customer experience.
Prior logistics experience is preferred.
Personal computer proficiency with prior knowledge in MS Office products, Google products and Salesforce preferred.
Manager Of Customer Logistics Up To 150K
By Hunter & Michaels At , Remote
Major CPG supplier has a need for a Customer Logistics Manager
Must have 5-7 years experience in supply chain, demand planning to qualify
Can be based in CST or EST time zone
Head Of Customer Service
By COROS At Denver, CO, United States
Pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience.
A self-starting individual with exceptional management skills and great attention to detail
Strong leadership skills, with the ability to motivate and manage a team
Coach and lead a team of 15+ customer support agents to improve the COROS user experience
Prioritize and manage multiple projects from start to finish
5+ years in global customer support, with 3+ years of success as a support manager or above
Customer Service Logistics Manager
By Stoli® Group At United States
Supports the SIOP team in anything related to the demand planning, logistics, stock management.
Education Preferred BBA / BSc (or higher) degree in supply chain / logistics
Experience Relevant working experience of at least 2 years
Responds to customer requests and queries in a timely and proactive manner
Achieves KPI and objectives in order to meet and exceed customer expectations
Builds strong relationships with logistics units of Stoli Group’s customers
Head Of Sports Team Logistics - Amaze Dm
By Amaze DM At United States
Has extensive experience in Destination Management specifically working within the sports industry, sports logistics and high-end incentive businesses
Has proven leadership and social skills and the ability to coordinate and manage operations for multiple stakeholders
Manage operations for a variety of sports across the US
Lead and manage complex projects, ensuring profitability and exceptional levels of service
Has a proven track record of working closely with sports teams to manage and coordinate tours and events
Possesses excellent local knowledge (Hospitality & Destination) and a good network of contacts
Customer Service Logistics Manager
By Utz Brands, Inc. At Bentonville, AR, United States
Develop appropriate and clear metrics across all key performance indicators (KPIs) for channel to ensure strong performance management.
Degree in business, supply chain, engineering, or equivalent combination of education and experience.
Strong business and broad supply chain acumen to include the end-to-end order management process.
Order management, customer service, and/or customer fulfillment.
Experience creating visual analytics particularly with Microsoft Power BI.
Experience with ERP and TMS (Microsoft Dynamics 365 and e2open BluJay a plus).
Customer Service/Logistics Officer
By FutureSense, An Alliant Company At Grove City, OH, United States
High school education & more than three years related experience or training; or equivalent combination of education and experience.
Application of Knowledge: Having the necessary process, technical and professional knowledge for the job.
Customer Focus: Keeping customer needs and requirements paramount when making decisions and taking action.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Preparation of dispatch documents for orders
Booking deliveries & assisting in the returns and damages process
Customer Service & Logistics Specialist
By Memstar USA At Conroe, TX, United States
Knowledge of business finance and accounting principles and record keeping.
Collaborates across departments/functions to meet customer requirements and exceed customer service expectations;
Implements appropriate cost-effective technology/software to track and improve order fulfillment processes and the customer experience that can grow with the company;
Associate's degree or similar in logistics, supply chain, business, finance, accounting, math, or engineering. Bachelor's preferred.
Though not required, CPIM APICS certification is a plus.
Related multifaceted experience in an a. international b. business to business c. small manufacturing environment d. supply chain.
Customer Service Supervisor - Logistics
By Amy's Kitchen At United States
Manage job tasks and develop cross-functional skills of subordinates through coaching and delegation.
Serve as trusted contact when Sr Customer Experience Manager is not available and provides manager with critical feedback on team performance.
Train, monitor, mentor, develop, and deliver performance management, and Employee Conversations for up to 4 Customer Service employees
Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
The CSS must be self-motivated and demonstrate proficiency in order management processes
Cultivate collaboration with Sales and Customers to ensure customer satisfaction and an excellent customer experience.

Are you an experienced leader looking to make an impact in the logistics and customer service industry? We are looking for a Head of Logistics and Customer Service to join our team and lead our efforts to provide exceptional service to our customers. You will be responsible for developing and implementing strategies to ensure efficient and cost-effective delivery of our products and services. If you have a passion for customer service and a proven track record of success in logistics, we want to hear from you!

Overview:

The Head of Logistics Customer Service is responsible for leading and managing the customer service team within the logistics department. This role requires a strong leader who is able to develop and implement strategies to ensure customer satisfaction and successful delivery of goods. The Head of Logistics Customer Service will be responsible for managing customer service staff, developing customer service policies, and ensuring customer service standards are met.

Detailed Job Description:

The Head of Logistics Customer Service is responsible for leading and managing the customer service team within the logistics department. This role requires a strong leader who is able to develop and implement strategies to ensure customer satisfaction and successful delivery of goods. The Head of Logistics Customer Service will be responsible for managing customer service staff, developing customer service policies, and ensuring customer service standards are met. The Head of Logistics Customer Service will also be responsible for monitoring customer service performance, providing feedback and coaching to customer service staff, and resolving customer service issues.

What is Head Of Logistics Customer Service Job Skills Required?

• Excellent leadership and management skills
• Strong communication and interpersonal skills
• Ability to develop and implement customer service strategies
• Knowledge of customer service standards and procedures
• Ability to manage customer service staff
• Ability to monitor customer service performance
• Ability to provide feedback and coaching to customer service staff
• Ability to resolve customer service issues

What is Head Of Logistics Customer Service Job Qualifications?

• Bachelor’s degree in Business Administration, Logistics, or related field
• 5+ years of experience in customer service or logistics
• Proven track record of successful customer service management
• Knowledge of customer service software and systems
• Knowledge of logistics and supply chain management

What is Head Of Logistics Customer Service Job Knowledge?

• Knowledge of customer service standards and procedures
• Knowledge of customer service software and systems
• Knowledge of logistics and supply chain management

What is Head Of Logistics Customer Service Job Experience?

• 5+ years of experience in customer service or logistics
• Proven track record of successful customer service management

What is Head Of Logistics Customer Service Job Responsibilities?

• Lead and manage the customer service team within the logistics department
• Develop and implement customer service strategies
• Manage customer service staff
• Develop customer service policies
• Ensure customer service standards are met
• Monitor customer service performance
• Provide feedback and coaching to customer service staff
• Resolve customer service issues