Head Of Enterprise It Systems Jobs in Arkansas

Minimum of 10 years’ IT related experience with a minimum of 5 years’ progressive strategy and management experience

Lead Incident Management process during incidents to ensure that there is proper tracking, reporting, and timely resolution.

Support daily operations by troubleshooting internal end-user issues through Jira Service Management helpdesk tickets, including equipment and software

Advanced skills in Jira with 5+ years of experience

Familiarity with Asset Management software including Google Enterprise and Jamf

Manage overall IT day to day operations to improve infrastructure costs, performance, and end-user satisfaction