Guest Service Representative Jobs
By Onix Group At United States
Hospitality and/or customer service experience is preferred.
Typing and computer skills are required.
Identify the needs of each guest and provide relevant information regarding hotel policies, services and amenities.
Responsible for registering all guests, obtaining pertinent information, and ensuring proper credit is established.
Respond to requests from guests for assistance and information about the local area.
Sell rooms to "walk-in" customers.
Workforce Manager, Global Guest Service | Hospitality
By Sonder Inc. At United States
Minimum 8 of Workforce Management experience in complex multi-site, omni-channel contact centers, providing 24/7 coverage.
Solicit feedback that influence the operations of workforce management.
Strong mathematical and analytical skills required, including proficiency in Excel. Experience of building reports in Salesforce and Tableau preferred.
Collaborate cross-functionally to develop reporting and analyses required to manage our processes and team members efficiently including schedule adherence
Experience within Travel/Hospitality a plus.
Excellent written and oral communication skills. Especially adept and communicating technical information to non-technical senior leadership.
Remote Guest Service Planner
By Bookaway Now Travel At United States
Complete ongoing training to earn and maintain certification to book vacations
Effectively manage your time when researching trips and communicating with clients
Network with tour operators regarding packages that you can possibly offer to clients
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Research, Create, and Execute exceptional itineraries for clients
Remote Guest Service Specialist
By Bookaway Now Travel At United States
Complete ongoing training to earn and maintain certification to book vacations
Effectively manage your time when researching trips and communicating with clients
Network with tour operators regarding packages that you can possibly offer to clients
Personal travel experience is a huge plus, however not required
Previous experience in customer service or hospitality also a plus, but not required
Research, Create, and Execute exceptional itineraries for clients