Guest Service Jobs in Maine

Other tasks assigned by management

Running a cash register, this includes accountability for cash, lottery tickets, cash cards, etc.

Cleaning (windows, floors, bathrooms, emptying trash containers, etc.)

Gasoline tank inventory (stick readings)

Checking product in as it is delivered from vendors

Yard maintenance (sweeping, shoveling, painting, checking gas wells, etc.)

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Working knowledge of Microsoft Office and reservation management systems

Provide the best local recommendations, gather in-depth knowledge about the premises as well as surrounding venues and businesses

One year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Knowledge of the local area to make recommendations for a variety of services

Guest Service Agent, Front Desk Clerk, or Front Desk Agent

Month-end closure of account for Managers.

Well organized with great written and verbal communication skills.

Outgoing personality with excellent interpersonal skills, comfortable speaking, and enjoys working with people.

Perform any other reasonable duties as required by Hotel Manager.

Always wear your uniform with pride – make sure it is pressed, clean, and well-presented every day.

Ensure your hair is clean and appropriate in style in color.

Ensure that all cash drops are done in accordance with proper cash handling procedures and report all cash over/ shorts to management

Understands the key points to communicate for a Graduate Arrival experience

Greets guests as they arrive, focusing on personal recognition in a warm and authentic manner

Reviews arrival list daily and assists in preparing and assembling welcome amenities

Escort VIPs to room and check them in prior to arrival

Answer the telephone within three rings with a smile and answer questions accordingly or transfer as needed