Guest Service Jobs in Indiana

Demonstrates pride in responsibilities, an intense drive and a passion to succeed.

Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.

Exhibits high energy and strong interpersonal skills; is friendly, helpful, positive, patient, socially confident and communicative.

Enjoys interacting with diverse people and excels at providing a superior guest experience.

Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration.

Replenishes retail merchandise and cake display case to ensure a strong visual presentation.

Other tasks assigned by management

Running a cash register, this includes accountability for cash, lottery tickets, cash cards, etc.

Cleaning (windows, floors, bathrooms, emptying trash containers, etc.)

Gasoline tank inventory (stick readings)

Checking product in as it is delivered from vendors

Yard maintenance (sweeping, shoveling, painting, checking gas wells, etc.)

If applicable, maintain balance and security of house bank and accurately log all transactions. Requirements... Experience & Education:

Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.

Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.

2+ years of customer service experience, preferably in Hospitality or related industry

High School diploma or equivalency education certificate required Communication:

Excellent verbal and written communication skills