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Remote Guest Service Specialist

Company

Bookaway Now Travel
Address United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-07-19
Posted at 10 months ago
Job Description
We are seeking an outgoing individual for our Remote Event Advisor opportunity! As an Advisor, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This position is great for anyone who absolutely loves to go places and help others with planning. Remote Event Advisors handle the research and booking process for clients. This can include airline, hotel accommodations, car rentals, and event/ticket sales. Anyone with an outgoing personality, who loves to travel we advise you to apply.


Roles & Responsibilities


  • Create promotional materials to utilize
  • Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations
  • Review budgets, and plan trips according to clients budget constraints
  • Work along side of other team members
  • Stay up to date on changes within the tourism industry
  • Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs
  • Handle issues that may arise during the bookings and/or travel for clients
  • Research, Create, and Execute exceptional itineraries for clients
  • Complete ongoing training to earn and maintain certification to book vacations
  • Monitor restrictions on travel that come and go
  • Become an ambassador for the brand
  • Effectively communicate with clients pre/post travel
  • Promptly respond to all travel inquires
  • Network with tour operators regarding packages that you can possibly offer to clients
  • Effectively manage your time when researching trips and communicating with clients
  • Maintain up to date information within our software
  • Participate in FAM trips when possible.
  • Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)
  • Provide suggested budgets for clients


Requirements


  • Must be at least 18years of age, and be authorized to work within the US.
  • Must be able to effectively communicate with clients ( sales background a plus)
  • Must have a smartphone with internet access, laptop recommend but not required
  • Must be fluent in English
  • Previous experience in customer service or hospitality also a plus, but not required
  • Personal travel experience is a huge plus, however not required


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