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Guest Service Representatives Jobs in Texas

Guest Service Coordinator Jobs
By Salad and Go At Dallas, TX, United States
You have strong written & verbal communication skills including top-notch grammar, spelling & punctuation within a CRM (Customer Relationship Management) system.
Assist guests with a variety of transactions through a seamless and friendly experience.
Commitment and discipline working in a hybrid location, remote as well as dedicated workspace at HQ.
Ensure the security and privacy of guest information through education, compliance, and resolution of issues.
You have 2+ years’ experience handling guest issue resolution
You are organized and have a good working knowledge of Excel, Microsoft, Word, and social media
Assistant Guest Service Manager
By Auberge Resorts Collection At Fort Worth, TX, United States
Is proficient at managing inventory in the property management system
Work directly with the Guest Service Manager and Hotel Manager to ensure rates are accurate and monitored daily
Frequently reviews work generated by the Night Manager
Prior experience in luxury resort setting
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately
Works with the home office training department to develop action plans as necessary to achieve expected guest satisfaction scores
Museum Guest Service Specialist
By Austin Museum of Illusions At Austin, TX, United States
- Enhance all guest experience by being the dynamic difference of an enhanced experience at the museum.
- Previous experience in a customer service role.
- Excellent verbal communication skills.
- Strong organizational and multitasking abilities.
- Experience in engaging in conversation with guests.
- Knowledge of cell phone cameras.
Guest Service Coordinator Jobs
By Stay Alfred At Greater Houston, United States
Customer Service experience required, and experience in hospitality supervisory roles preferred
Experience in an Independent Role with limited support.
The ideal candidate will have varied experience in hospitality
Medical / Dental Benefits, and 401K
Cleaning, Housekeeping, and Customer Service
Ensure our vacation rentals are kept to quality, cleanliness, and maintenance standards
Guest Service Receptionist Jobs
By Tangerine Salons At , Dallas, 75230, Tx $15 an hour
Speak to guests on the phone with courtesy and knowledge, scheduling appointments
Greet each guest with a warm welcome
Educate guests on Tangerine services and Aveda products
Efficiently check guests in and out
Use our Point of Sale software to check guests out
Maintain a balanced cash drawer
Guest Service Specialist Jobs
By Mister Car Wash At Kemah, TX, United States
An outgoing personality with strong people and listening skills.
Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
Growth opportunity with a national employer—90 percent of our managers were promoted from within!
Work with an amazing team in a fun environment while rotating among different areas throughout the day.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Manager Ii, Guest Service
By Spirit Airlines At , Newark, 07114, Nj

Bachelor's degree or equivalent experience

Domestic & International travel under 10%

Are you looking for a job that will let you use your customer service skills to make a difference? We are looking for Guest Service Representatives to join our team and provide exceptional service to our guests. If you are passionate about providing excellent customer service and have a positive attitude, then this is the job for you!

Overview Guest Service Representatives are responsible for providing excellent customer service to guests in hospitality settings such as hotels, resorts, and restaurants. They greet guests upon arrival, answer questions, provide information, and assist with check-in and check-out. They also handle complaints and resolve issues to ensure guests have a pleasant experience. Detailed Job Description Guest Service Representatives are responsible for providing excellent customer service to guests in hospitality settings. They greet guests upon arrival, answer questions, provide information, and assist with check-in and check-out. They also handle complaints and resolve issues to ensure guests have a pleasant experience. They may also be responsible for taking reservations, providing directions, and recommending local attractions. They must be knowledgeable about the services and amenities offered by the establishment. Job Skills Required
• Excellent customer service skills
• Ability to multi-task
• Strong communication and interpersonal skills
• Knowledge of hospitality services and amenities
• Proficiency in computer systems and software
• Ability to work independently and as part of a team
• Ability to handle difficult situations
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of hospitality services and amenities
• Proficiency in computer systems and software
Job Knowledge
• Knowledge of hospitality services and amenities
• Knowledge of customer service principles and practices
• Knowledge of local attractions and services
• Knowledge of computer systems and software
Job Experience
• Previous experience in customer service or hospitality
• Experience in a hotel, resort, or restaurant setting
Job Responsibilities
• Greet guests upon arrival and provide information
• Assist with check-in and check-out
• Handle complaints and resolve issues
• Take reservations and provide directions
• Recommend local attractions and services
• Ensure guests have a pleasant experience
• Maintain accurate records and reports
• Follow safety and security protocols