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Guest Service Assistant Manager Jobs in Texas

Assistant Guest Service Manager
By Auberge Resorts Collection At Fort Worth, TX, United States
Is proficient at managing inventory in the property management system
Work directly with the Guest Service Manager and Hotel Manager to ensure rates are accurate and monitored daily
Frequently reviews work generated by the Night Manager
Prior experience in luxury resort setting
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately
Works with the home office training department to develop action plans as necessary to achieve expected guest satisfaction scores
Assistant Service Manager Jobs
By RPM Living At Houston, TX, United States
Assist Service Manager in maintaining the Make Ready process for all vacant units
Report supply needs to Service Manager and or Property Manager and maintain shop organization
Complete make-ready process of vacant apartments as directed by the Property Manager and Lead Maintenance.
A minimum of 1 year of related experience
Prior experience in Multifamily Community maintenance, plumbing, carpentry, electrical, and painting preferred
EPA or HVAC certification; CPO certification preferred
Manager Ii, Guest Service
By Spirit Airlines At , Newark, 07114, Nj

Bachelor's degree or equivalent experience

Domestic & International travel under 10%

Are you looking for a challenging and rewarding role in the hospitality industry? We are looking for a Guest Service Assistant Manager to join our team and provide exceptional customer service to our guests. You will be responsible for managing the front desk, ensuring a smooth check-in and check-out process, and providing a high level of customer service. If you have a passion for hospitality and a commitment to excellence, this is the perfect job for you!

Overview The Guest Service Assistant Manager is responsible for providing excellent customer service to guests and ensuring that all guest service operations are running smoothly. This position requires strong leadership and communication skills, as well as the ability to manage multiple tasks and prioritize effectively. Detailed Job Description The Guest Service Assistant Manager is responsible for overseeing the daily operations of the guest service department. This includes managing staff, providing customer service, resolving customer complaints, and ensuring that all guest service operations are running smoothly. The Guest Service Assistant Manager is also responsible for training and developing staff, monitoring performance, and ensuring that all customer service standards are met. Job Skills Required
• Excellent customer service skills
• Strong leadership and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of guest service operations
• Ability to train and develop staff
• Ability to resolve customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service or hospitality role
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards and regulations
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards and regulations
• Knowledge of guest service operations
Job Experience
• Previous experience in a customer service or hospitality role
• Previous experience in a supervisory or management role
Job Responsibilities
• Manage staff and provide customer service
• Train and develop staff
• Monitor performance and ensure customer service standards are met
• Resolve customer complaints
• Ensure that all guest service operations are running smoothly