Guest Service Manager Jobs
By The Fresh Market At Lafayette, LA, United States
3 years of management experience in the retail, restaurant, or hospitality field or 5 years of related management experience
Support accurate inventories and sales reporting, manage front end performance with routine operational audits
At times you will be responsible for total store operations or Manager on Duty (MOD)
Working knowledge of Microsoft Office
Our Added Benefits For Joining The Fresh Market Team
Team Member discount of 30%
Guest Service Assistant Jobs
By Orlando Jobs Staffing At New Orleans, LA, United States
Able to ensure accuracy in all operations. Customer Service Skills
Strong customer service orientation including understanding and meeting the customer's needs while developing good guest relations. Decision-Making Skills
Listening, asking the right questions, understanding what the guest is asking and providing relevant information clearly and confidently. Attention to Detail
Able to gather all the necessary information to make a sound decision based on facts and available resources. Adaptability and flexibility

Are you looking for a challenging and rewarding role in the hospitality industry? We are looking for a Guest Service Assistant Manager to join our team and provide exceptional customer service to our guests. You will be responsible for managing the front desk, ensuring a smooth check-in and check-out process, and providing a high level of customer service. If you have a passion for hospitality and a commitment to excellence, this is the perfect job for you!

Overview The Guest Service Assistant Manager is responsible for providing excellent customer service to guests and ensuring that all guest service operations are running smoothly. This position requires strong leadership and communication skills, as well as the ability to manage multiple tasks and prioritize effectively. Detailed Job Description The Guest Service Assistant Manager is responsible for overseeing the daily operations of the guest service department. This includes managing staff, providing customer service, resolving customer complaints, and ensuring that all guest service operations are running smoothly. The Guest Service Assistant Manager is also responsible for training and developing staff, monitoring performance, and ensuring that all customer service standards are met. Job Skills Required
• Excellent customer service skills
• Strong leadership and communication skills
• Ability to manage multiple tasks and prioritize effectively
• Knowledge of guest service operations
• Ability to train and develop staff
• Ability to resolve customer complaints
Job Qualifications
• High school diploma or equivalent
• Previous experience in a customer service or hospitality role
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards and regulations
• Ability to work in a fast-paced environment
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards and regulations
• Knowledge of guest service operations
Job Experience
• Previous experience in a customer service or hospitality role
• Previous experience in a supervisory or management role
Job Responsibilities
• Manage staff and provide customer service
• Train and develop staff
• Monitor performance and ensure customer service standards are met
• Resolve customer complaints
• Ensure that all guest service operations are running smoothly