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Guest Service Agents Jobs in Texas

Guest Service Coordinator Jobs
By Salad and Go At Dallas, TX, United States
You have strong written & verbal communication skills including top-notch grammar, spelling & punctuation within a CRM (Customer Relationship Management) system.
Assist guests with a variety of transactions through a seamless and friendly experience.
Commitment and discipline working in a hybrid location, remote as well as dedicated workspace at HQ.
Ensure the security and privacy of guest information through education, compliance, and resolution of issues.
You have 2+ years’ experience handling guest issue resolution
You are organized and have a good working knowledge of Excel, Microsoft, Word, and social media
Assistant Guest Service Manager
By Auberge Resorts Collection At Fort Worth, TX, United States
Is proficient at managing inventory in the property management system
Work directly with the Guest Service Manager and Hotel Manager to ensure rates are accurate and monitored daily
Frequently reviews work generated by the Night Manager
Prior experience in luxury resort setting
Responsible for satisfaction scores for the front desk operations. Addresses any deficiencies in the area immediately
Works with the home office training department to develop action plans as necessary to achieve expected guest satisfaction scores
Remote Customer Service Agents
By CBE Companies At , , Tx $15.00 - $19.80 an hour
Maintain an up to date working knowledge of company and departmental policies
MUST GO TO CBEJOBS.COM and APPLY FOR THE REMOTE POSITION IN SAN ANTONIO
The representative will learn one primary computer software system.
Information gathered determines how to best guide the customer in assisting them to resolve their problem.
Representatives may work with the student loan borrower, client representatives and Federal Student Aid.
Independently solve customer issues escalating to supervisor any situation outside the employee’s control
Museum Guest Service Specialist
By Austin Museum of Illusions At Austin, TX, United States
- Enhance all guest experience by being the dynamic difference of an enhanced experience at the museum.
- Previous experience in a customer service role.
- Excellent verbal communication skills.
- Strong organizational and multitasking abilities.
- Experience in engaging in conversation with guests.
- Knowledge of cell phone cameras.
Guest Service Coordinator Jobs
By Stay Alfred At Greater Houston, United States
Customer Service experience required, and experience in hospitality supervisory roles preferred
Experience in an Independent Role with limited support.
The ideal candidate will have varied experience in hospitality
Medical / Dental Benefits, and 401K
Cleaning, Housekeeping, and Customer Service
Ensure our vacation rentals are kept to quality, cleanliness, and maintenance standards
Guest Service Receptionist Jobs
By Tangerine Salons At , Dallas, 75230, Tx $15 an hour
Speak to guests on the phone with courtesy and knowledge, scheduling appointments
Greet each guest with a warm welcome
Educate guests on Tangerine services and Aveda products
Efficiently check guests in and out
Use our Point of Sale software to check guests out
Maintain a balanced cash drawer
Guest Service Specialist Jobs
By Mister Car Wash At Kemah, TX, United States
An outgoing personality with strong people and listening skills.
Excellent benefits, including medical, dental, vision, 401(k) with company match, employee stock purchase plan, and more!
Growth opportunity with a national employer—90 percent of our managers were promoted from within!
Work with an amazing team in a fun environment while rotating among different areas throughout the day.
Build trusting relationships with customers and recommend products and services that best meet their needs.
Create “Wow” moments for our customers by showing your commitment to outstanding service and hospitality in every interaction.
Manager Ii, Guest Service
By Spirit Airlines At , Newark, 07114, Nj

Bachelor's degree or equivalent experience

Domestic & International travel under 10%

Are you looking for a job that offers great customer service and a chance to make a difference? Look no further! We are looking for Guest Service Agents to join our team and provide exceptional service to our guests. If you have a passion for customer service and a desire to make a positive impact, this is the job for you!

Overview Guest Service Agents are responsible for providing excellent customer service to guests in a hotel or other hospitality setting. They are the first point of contact for guests and are responsible for ensuring that guests have a pleasant and comfortable stay. Detailed Job Description Guest Service Agents are responsible for greeting guests upon arrival, providing information about the hotel and its services, and responding to guest inquiries and requests. They must be knowledgeable about the hotel’s policies and procedures, as well as local attractions and services. They must be able to handle guest complaints and resolve any issues that may arise. They must also be able to process payments and check guests in and out of the hotel. Job Skills Required
• Excellent customer service skills
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services
• Ability to handle guest complaints and resolve issues
• Ability to process payments
• Ability to check guests in and out of the hotel
• Ability to use computer systems
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of hospitality industry
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
Job Knowledge
• Knowledge of hotel policies and procedures
• Knowledge of local attractions and services
• Knowledge of hospitality industry
Job Experience
• Previous customer service experience
• Previous experience in a hotel or hospitality setting
Job Responsibilities
• Greet guests upon arrival
• Provide information about the hotel and its services
• Respond to guest inquiries and requests
• Handle guest complaints and resolve issues
• Process payments
• Check guests in and out of the hotel
• Use computer systems to process payments and check guests in and out