Guest Relations Coordinator Jobs
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At Aventura, FL, United States
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By Ulta Beauty
At Manteca, CA, United States
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$18.25 - $20.53 an hour
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At Chattanooga, TN, United States
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At United States
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By Mountain View Grand Resort & Spa
At Whitefield, NH, United States
Guest Coordinator Jobs
By Ulta Beauty
At Bound Brook, NJ, United States
Are you passionate about providing excellent customer service? We are looking for a Guest Relations Coordinator to join our team and help create memorable experiences for our guests! If you have a knack for problem-solving and a commitment to providing outstanding hospitality, this is the job for you!
Overview Guest Relations Coordinators are responsible for providing excellent customer service to guests and ensuring their satisfaction. They are the face of the organization and are responsible for creating a positive and welcoming atmosphere for guests. They are also responsible for providing information about the organization and its services, resolving customer complaints, and providing assistance with any other customer service needs. Detailed Job Description Guest Relations Coordinators are responsible for greeting guests upon arrival and providing them with information about the organization and its services. They must be able to answer questions and provide assistance with any customer service needs. They must also be able to resolve customer complaints in a timely and professional manner. Additionally, they must be able to provide information about the organization’s products and services, as well as any promotions or discounts that may be available. Job Skills Required• Excellent customer service skills
• Ability to communicate effectively
• Ability to resolve customer complaints
• Knowledge of the organization’s products and services
• Knowledge of any promotions or discounts
• Ability to multitask
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to use computer systems and software
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of the organization’s products and services
• Knowledge of any promotions or discounts
Job Experience
• Previous customer service experience
• Previous experience in a similar role
Job Responsibilities
• Greet guests upon arrival and provide them with information about the organization and its services
• Answer questions and provide assistance with any customer service needs
• Resolve customer complaints in a timely and professional manner
• Provide information about the organization’s products and services, as well as any promotions or discounts that may be available
• Monitor customer satisfaction and provide feedback to management
• Maintain a professional and welcoming atmosphere for guests
- Guest Relations Coordinator jobs in California
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