Guest Experience Specialist (Receptionist)
By Nixon Peabody LLP At , Washington, 20001
Maintain proficient knowledge of all fire, safety, security and emergency procedures and skills.
Participate in Firm training including soft and IT skills.
Assist in the training of new/junior-level team members; offer ongoing guidance and act as positive role model.
5-7 years of experience in customer service or concierge role, preferably within a law firm or professional services environment.
Bachelor’s degree preferred. Work experience in lieu of a degree will be considered.
Possesses excellent interpersonal, communication, customer service and organizational skills.
Guest Relations / Receptionist Jobs
By Open Road Auto Group At New York City Municipal Archives, NY, United States
6 months of relevant work experience in customer service, receptionist/front desk, administrative role.
Maintain confidentiality of company and customer information at all times
Clear, friendly voice along with a professional demeanor
Welcomes visitors by greeting them in person or on the phone in a friendly and professional manner.
Answer incoming calls, transfer calls and/or take messages
Collect the total retail charges from the customer in cash, check, or authorized charge account
Guest Service Receptionist Jobs
By Tangerine Salons At , Dallas, 75230, Tx $15 an hour
Speak to guests on the phone with courtesy and knowledge, scheduling appointments
Greet each guest with a warm welcome
Educate guests on Tangerine services and Aveda products
Efficiently check guests in and out
Use our Point of Sale software to check guests out
Maintain a balanced cash drawer
Guest Receptionist* Jobs
By Mohegan Sun At , Uncasville, 06382, Ct
Greets guests in a warm and sincere manner and provides outstanding guest service
Registers hotel guests and assigns and issues room keys
Addresses all Guest concerns in a timely manner
Ensures proper payment is received on all reservations
Assists with the preparation, arrival and departure of all corporate, conventions and bus groups
Runs back-up reports and updated document consistently every two hours
Guest Receptionist Jobs
By Mohegan Sun At , Uncasville, 06382, Ct
Greets guests in a warm and sincere manner and provides outstanding guest service
Registers hotel guests and assigns and issues room keys
Addresses all Guest concerns in a timely manner
Ensures proper payment is received on all reservations
Assists with the preparation, arrival and departure of all corporate, conventions and bus groups
Runs back-up reports and updated document consistently every two hours
Receptionist Guest Support 40 Hours Saturday Through Wednesday 10:30P-7A Rotating Holidays
By Boston Medical Center At , Remote
Demonstrates knowledge and skills to perform all functions of all information desks and periodically rotates desk assignment.
Requires two years of work experience or an equivalent combination of education and experience.
Requires completion of a high school education (diploma or GED).
Requires knowledge of telephone techniques.
Answers telephones and greets patients and visitors in a professional manner.
Locates admitted patients in the computer system and provides their visitors with passes.

Are you looking for a job that offers a friendly and welcoming atmosphere? Join our team as a Guest Receptionist and be the first point of contact for our guests! You'll get to meet new people every day and help them make the most of their stay. Apply now and be part of our amazing team!

Overview:

Guest Receptionists are responsible for greeting and assisting guests in a professional and friendly manner. They are the first point of contact for guests and are responsible for providing excellent customer service. They must be able to answer questions, provide information, and handle complaints in a timely and efficient manner.

Detailed Job Description:

Guest Receptionists are responsible for greeting and welcoming guests to the facility. They must be able to answer questions and provide information about the facility, its services, and its amenities. They must be able to handle complaints and resolve issues in a timely and efficient manner. They must be able to provide directions and assistance to guests. They must be able to maintain a professional and friendly demeanor at all times.

What is Guest Receptionist Job Skills Required?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to remain calm and professional in stressful situations
• Ability to multitask and prioritize tasks
• Knowledge of the facility, its services, and its amenities
• Knowledge of local attractions and events

What is Guest Receptionist Job Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of computer systems and software

What is Guest Receptionist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of hospitality industry standards and practices
• Knowledge of local attractions and events

What is Guest Receptionist Job Experience?

• Previous experience in customer service or hospitality
• Previous experience in a receptionist role

What is Guest Receptionist Job Responsibilities?

• Greet and welcome guests to the facility
• Answer questions and provide information about the facility, its services, and its amenities
• Handle complaints and resolve issues in a timely and efficient manner
• Provide directions and assistance to guests
• Maintain a professional and friendly demeanor at all times
• Maintain a clean and organized reception area
• Monitor and respond to guest inquiries via phone, email, and in-person
• Update guest records and reservations as needed
• Assist with other tasks as needed