Register
Recruit Create CV

Front Desk Attendant Residence Inn By Marriott Jobs in Washington

Director Of Guest Services (Front Office) | Motto By Hilton Washington Dc City Center | Modus By Pm Hotel Group
By PM Hotel Group At , Washington, 20001
Innovators - we are a lifestyle hotel management company that is constantly evolving. We are open minded individuals who embrace change.
Collaborate upwards, downwards, and laterally, looking forward and strategically planning the guest experience from beginning to end.
You’ll have experience in coaching, mentoring, and teambuilding.
You’ll have in-depth knowledge of the local neighborhood and city.
Passionate - about hospitality and fostering an environment where associates will thrive.
Culture driven - dedicated to respect, teamwork, an entrepreneurial spirit, and the drive to succeed.
Guest Service Agent - Fairfield By Marriott Downtown Spokane
By Talentuition At Spokane, WA, United States
Anticipate guests needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
Match the bucket check to in-house guest ledger report, report discrepancies to Manager.
Minimum of 1-year front office or guest service experience in hotel.
Moderate to advanced computer skills.
Exceptional Customer Service skills in person and over the phone.
Excellent communication skills, both written and verbal.

Are you looking for a job that allows you to be the face of a hotel and provide exceptional customer service? We are looking for a Front Desk Attendant at the Residence Inn by Marriott who is passionate about hospitality and providing an outstanding guest experience. As a Front Desk Attendant, you will be responsible for greeting guests, answering inquiries, and providing information about the hotel and its services. You will also be responsible for checking guests in and out, handling payments, and ensuring that all guests have a pleasant and comfortable stay. If you are a customer service-oriented individual with a friendly and professional demeanor, we want to hear from you!

Overview:

Front Desk Attendant Residence Inn By Marriott is responsible for providing excellent customer service to guests and ensuring that all front desk operations are running smoothly. This includes greeting and registering guests, providing information about the hotel and its services, and responding to guest inquiries.

Detailed Job Description:

Front Desk Attendant Residence Inn By Marriott is responsible for providing excellent customer service to guests and ensuring that all front desk operations are running smoothly. This includes greeting and registering guests, providing information about the hotel and its services, verifying guest identity and credit card information, assigning rooms, issuing keys, and responding to guest inquiries. The Front Desk Attendant must also be able to handle cash, credit card, and check transactions accurately and efficiently.

What is Front Desk Attendant Residence Inn By Marriott Job Skills Required?

• Excellent customer service skills
• Ability to multitask
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Front Desk Attendant Residence Inn By Marriott Job Qualifications?

• High school diploma or equivalent
• Previous experience in a customer service role
• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team

What is Front Desk Attendant Residence Inn By Marriott Job Knowledge?

• Knowledge of hotel services and amenities
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of cash handling procedures

What is Front Desk Attendant Residence Inn By Marriott Job Experience?

• Previous experience in a customer service role
• Previous experience in a hotel or hospitality setting

What is Front Desk Attendant Residence Inn By Marriott Job Responsibilities?

• Greet and register guests
• Provide information about the hotel and its services
• Verify guest identity and credit card information
• Assign rooms and issue keys
• Handle cash, credit card, and check transactions accurately and efficiently
• Respond to guest inquiries
• Maintain a clean and organized front desk area
• Follow safety and security procedures