Customer Care Leader - Benefits
By Gusto At Denver Metropolitan Area, United States
Leader of change management in planning and facilitating organization-wide improvement to the customer experience
3 - 6 years minimum of people management experience in CX and technology
Proven experience working in Healthcare Benefits environments
Solicit regular internal and external customer feedback to lead continuous process improvements to the customer experience
Work cross-functionally with other CX teams and shared services to deliver improvements to the Gustie and the overall customer experience
3+ years of leadership experience, preference for experience leading leaders : setting strategic vision, and empowering high-performance teams
Customer Service Representative Flexible Schedule Monday To Sunday $13.50/Hr
By Onin Staffing At McAllen, TX, United States
Excellent calculating skills. Must score 75% success
Excellent interpersonal, verbal and written communication skills.
Proficient computer skills. Must score 75% success on Excell
Previous customer service experience preferred.
Every Onin Job Opportunities come with amazing benefits
High school diploma or GED.

Are you looking for a job that offers flexible benefits and great customer service? Look no further! We are looking for a customer service representative who is passionate about helping customers and providing excellent customer service. You will have the opportunity to work with a variety of customers and provide them with the best possible service. Plus, you will have the flexibility to choose your own benefits package!

Flexible Benefits Customer Service job is a customer service role that focuses on providing customer service related to flexible benefits plans.

What is Flexible Benefits Customer Service Skills Required?

• Excellent customer service skills
• Knowledge of flexible benefits plans
• Ability to explain complex information in a clear and concise manner
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills

What is Flexible Benefits Customer Service Qualifications?

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Previous customer service experience
• Knowledge of flexible benefits plans
• Knowledge of applicable laws and regulations

What is Flexible Benefits Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of flexible benefits plans
• Knowledge of applicable laws and regulations
• Knowledge of Microsoft Office Suite

What is Flexible Benefits Customer Service Experience?

• Previous customer service experience
• Previous experience working with flexible benefits plans

What is Flexible Benefits Customer Service Responsibilities?

• Respond to customer inquiries regarding flexible benefits plans
• Provide customer service support for flexible benefits plans
• Assist customers with enrollment and changes to flexible benefits plans
• Process customer requests for flexible benefits plans
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction with flexible benefits plans
• Provide guidance