Customer Service - Hospital Front Desk (Flexible Shifts)
By PeopleScout At Red Bud, IL, United States

High School Diploma or GED

Are you looking for a job that offers flexible benefits and great customer service? Look no further! We are looking for a customer service representative who is passionate about helping customers and providing excellent customer service. You will have the opportunity to work with a variety of customers and provide them with the best possible service. Plus, you will have the flexibility to choose your own benefits package!

Flexible Benefits Customer Service job is a customer service role that focuses on providing customer service related to flexible benefits plans.

What is Flexible Benefits Customer Service Skills Required?

• Excellent customer service skills
• Knowledge of flexible benefits plans
• Ability to explain complex information in a clear and concise manner
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills

What is Flexible Benefits Customer Service Qualifications?

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Previous customer service experience
• Knowledge of flexible benefits plans
• Knowledge of applicable laws and regulations

What is Flexible Benefits Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of flexible benefits plans
• Knowledge of applicable laws and regulations
• Knowledge of Microsoft Office Suite

What is Flexible Benefits Customer Service Experience?

• Previous customer service experience
• Previous experience working with flexible benefits plans

What is Flexible Benefits Customer Service Responsibilities?

• Respond to customer inquiries regarding flexible benefits plans
• Provide customer service support for flexible benefits plans
• Assist customers with enrollment and changes to flexible benefits plans
• Process customer requests for flexible benefits plans
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction with flexible benefits plans
• Provide guidance