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Flexible Benefits Customer Service Jobs in Arkansas

Remote Benefits Customer Service Advisor ($20.00 - $22.00 / Hour)
By Talentify.io At United States
Experience with benefits, coverage, billing, payments, and claim policies and procedures
Proficient in benefits, coverage, billing, payments, and claim policies and procedures
Collaborate with Brokers/Individual policyholders to offer plan options for renewals and new business opportunities
Excellent oral, written communication, and interpersonal skills
100% Remote with provided equipment
Aston Carter is dedicated to expanding career opportunities for skilled professionals.
Customer Advising Operations, Benefits Designer
By Gusto At United States
Work directly with health insurance carriers to prepare on time benefits offerings that meet their and their employees’ needs
Create personalized benefits recommendations for customers based on their preferences and eligibility at their renewal period
Analyze, refine, and iterate on processes to drive the customer experience and improve our internal efficiency
Be a knowledge partner - stay up to date on industry trends, benchmarks, and regulations
Approach problems with a passion for improving the customer experience and reducing operational inefficiencies
Experience selling or renewing small group health insurance

Are you looking for a job that offers flexible benefits and great customer service? Look no further! We are looking for a customer service representative who is passionate about helping customers and providing excellent customer service. You will have the opportunity to work with a variety of customers and provide them with the best possible service. Plus, you will have the flexibility to choose your own benefits package!

Flexible Benefits Customer Service job is a customer service role that focuses on providing customer service related to flexible benefits plans.

What is Flexible Benefits Customer Service Skills Required?

• Excellent customer service skills
• Knowledge of flexible benefits plans
• Ability to explain complex information in a clear and concise manner
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Excellent communication and interpersonal skills

What is Flexible Benefits Customer Service Qualifications?

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Previous customer service experience
• Knowledge of flexible benefits plans
• Knowledge of applicable laws and regulations

What is Flexible Benefits Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of flexible benefits plans
• Knowledge of applicable laws and regulations
• Knowledge of Microsoft Office Suite

What is Flexible Benefits Customer Service Experience?

• Previous customer service experience
• Previous experience working with flexible benefits plans

What is Flexible Benefits Customer Service Responsibilities?

• Respond to customer inquiries regarding flexible benefits plans
• Provide customer service support for flexible benefits plans
• Assist customers with enrollment and changes to flexible benefits plans
• Process customer requests for flexible benefits plans
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction with flexible benefits plans
• Provide guidance