It Field Support Specialist
By Infor At , New York, 10011 $70,000 - $100,000 a year
Troubleshooting experience with Windows and Mac
Experience working with internal customers
AV (audio visual) experience – specifically, setting up live calls
Experience working with C-level executives
Assists corporate employees with ‘client technology’ problems and requests.
Responsible for the day-to-day maintenance of company’s PCs/laptops.
It Support Administrator Jobs
By Milestone Technologies, Inc. At Florida, United States
Azure AD… Administration, Security, Ops and Vendor Management
Okta… Administration and Vendor Management
SCCM… Software updates, Patching, and Device Management
End user device management including License Agreements, Asset Tracking, etc.
Experience/knowledge in general with Microsoft systems and enterprise technologies (Windows, Office 365, Microsoft Teams, PowerShell, ServiceNow, VMware, etc.)
Relevant college education and/or certifications are a plus (ITIL, MCSA, CompTIA, etc.)
It System & Support Administrator/Engineer
By Entanglement, Inc. At New York, NY, United States
Familiarity with configuration management and automation
Perform remote and on-site troubleshooting through diagnostic techniques and pertinent questions
Partner with Senior team members to address infrastructure support requirements
4+ years of experience working in an IT systems & support environment
Excellent communication and interpersonal skills; friendly demeanor
Comprehensive knowledge of Linux, MacOS, Windows, Networking, and Infrastructure

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Field Support Administrator to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical assistance, and resolving customer inquiries. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview An IT Field Support Administrator is responsible for providing technical support to customers in the field. This includes troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to customers. The IT Field Support Administrator must have excellent customer service skills, as well as a strong technical background. Detailed Job Description The IT Field Support Administrator is responsible for providing technical support to customers in the field. This includes troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to customers. The IT Field Support Administrator must have excellent customer service skills, as well as a strong technical background. The IT Field Support Administrator must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong technical background
• Ability to troubleshoot hardware and software issues
• Ability to install and configure systems
• Ability to provide training and support to customers
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT field support
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of networking and security protocols
• Knowledge of hardware and software troubleshooting
Job Knowledge
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of networking and security protocols
• Knowledge of hardware and software troubleshooting
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in IT field support
• Experience in troubleshooting hardware and software issues
• Experience in installing and configuring systems
• Experience in providing training and support to customers
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide training and support to customers
• Respond to customer inquiries in a timely manner
• Monitor system performance and make necessary adjustments
• Maintain accurate records of customer interactions