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It Field Support Administrator Jobs in Idaho

It Support Administrator Jobs
By Cornerstone Building Brands At , Welcome, 27295
Experience with system administration tasks, including user management and software updates, in IT and limited OT environments
Administer and maintain IT systems, including user account management, access control, security configurations, and software updates including limited OT systems
Manage relationships with external vendors, suppliers, and contractors for support and maintenance services
Adhere to company policies, procedures, and compliance requirements
Strong knowledge of IT systems, hardware, software, and networking concepts
Excellent communication and people skills, with the ability to effectively train and educate end-users on systems and applications

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an experienced IT Field Support Administrator to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical assistance, and resolving customer inquiries. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview An IT Field Support Administrator is responsible for providing technical support to customers in the field. This includes troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to customers. The IT Field Support Administrator must have excellent customer service skills, as well as a strong technical background. Detailed Job Description The IT Field Support Administrator is responsible for providing technical support to customers in the field. This includes troubleshooting hardware and software issues, installing and configuring systems, and providing training and support to customers. The IT Field Support Administrator must have excellent customer service skills, as well as a strong technical background. The IT Field Support Administrator must be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong technical background
• Ability to troubleshoot hardware and software issues
• Ability to install and configure systems
• Ability to provide training and support to customers
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT field support
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of networking and security protocols
• Knowledge of hardware and software troubleshooting
Job Knowledge
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of networking and security protocols
• Knowledge of hardware and software troubleshooting
• Knowledge of customer service principles and practices
Job Experience
• At least two years of experience in IT field support
• Experience in troubleshooting hardware and software issues
• Experience in installing and configuring systems
• Experience in providing training and support to customers
Job Responsibilities
• Troubleshoot hardware and software issues
• Install and configure systems
• Provide training and support to customers
• Respond to customer inquiries in a timely manner
• Monitor system performance and make necessary adjustments
• Maintain accurate records of customer interactions