Support Specialist, Family & Clinical Support (Central Region)
By Muscular Dystrophy Association At United States
Advanced level Microsoft Office skills including Word, Excel, Power Point, Outlook, Access, SharePoint, design programs, and customer relationship management software.
Support families and individuals in their MDA Care Center experience.
2 years of experience in a clinical setting, voluntary health organization, or related fields preferred.
Demonstrated ability to manage multiple work streams simultaneously, continuously keeping the mission as the focus.
Strong working knowledge and understanding of Salesforce.
Professional learning and development opportunities, including leadership skills
Benefit Support Advocate Jobs
By Insight Global At United States
1-year call center customer service experience (high volume environment) or hospitality/retail customer service experience
Strong problem solving skills and customer first mentality
Quiet work from home set up without distractions
Positive attitude and ability to communicate effectively with all levels
Comfortable in a fast-paced/high volume environment
Minimum internet speeds: 25 MB download speed and 3 MB upload speed (as measured by speedtest.org)
Service Advocate Iv Clinical Support -Remote
By Florida Blue At United States
Determines contract and benefit eligibility; provides authorization for inpatient admission, outpatient certification and/or prior authorization requests.
Initiates and manages clinical referrals for members.
What are your key responsibilities?
Acts as a liaison between hospitals, physicians, health plans, vendors, patients, or referral sources.
Verifies and obtains authorizations if needed. Enters referrals and documents communications, actions, and other data in departmental systems.
Refers cases requiring clinical review to appropriate clinical professionals.
Manager, Virtual Nicu Family Support
By March of Dimes At United States
Lead implementation and maintain quality of program partnerships. Provide robust, organized and accurate communication and develop strong partner relationships.
Develop NFS program content and resources to further program goals and hospital partnerships
Facilitate coordinated group calls with the VNFS program partners, collaborating with the market leads to develop geographical collaborations as possible.
Stay abreast of NICU best practices taking place and share with the markets in the state/regions.
Assist with development of market level proposals by providing input on NICU Initiatives programs and products.
In collaboration with the National NICU Initiatives Team, support virtual and/or on–site training for staff on NICU Initiatives programs and products.
Associate Director, Product Advocate Support
By Mirum Pharmaceuticals, Inc. At United States
Collaborating with MAP supervisor and HCP accounts on individual case management needs related to HCP education on reimbursement issues.
Proactively providing targeted education to HCP office staff on Mirum Access Plus and the access process to supplement knowledge gaps.
Analyzing and sharing insights on the reimbursement/access experience for Mirum therapies.
Developing compliant and customer-centric reimbursement educational materials
8 years of pharmaceutical or biotech experience
4 or more years of experience with specialty products in the orphan or rare disease space required
Clinical Support Service Advocate -Remote
By Florida Blue At United States
What We Can Offer YOU!
IMPORTANT FOR YOU TO KNOW:
What You Will Be Doing:
What We Prefer You To Have:

Are you looking for a meaningful career that makes a difference in the lives of families? Become a Family Support Advocate and help families in need! Join our team and make a positive impact in your community.

Overview Family Support Advocates are professionals who provide advocacy and support to families in need. They work with families to identify and address their needs, provide resources and referrals, and help them navigate the social services system. They may also provide direct services such as parenting classes, financial assistance, and other forms of support. Detailed Job Description Family Support Advocates provide advocacy and support to families in need. They work with families to identify and address their needs, provide resources and referrals, and help them navigate the social services system. They may also provide direct services such as parenting classes, financial assistance, and other forms of support. They may also provide crisis intervention, case management, and advocacy services. They may work with individuals, families, and communities to create and implement plans for meeting the needs of families. Job Skills Required
• Knowledge of social services systems and resources
• Ability to assess family needs and provide appropriate referrals
• Excellent communication and interpersonal skills
• Ability to work with diverse populations
• Ability to work independently and as part of a team
• Ability to maintain confidentiality
• Knowledge of community resources
• Knowledge of relevant laws and regulations
• Ability to work with families in crisis
Job Qualifications
• Bachelor’s degree in social work, psychology, or a related field
• Experience working with families in need
• Knowledge of social services systems and resources
• Ability to assess family needs and provide appropriate referrals
• Excellent communication and interpersonal skills
• Ability to work with diverse populations
• Ability to work independently and as part of a team
• Ability to maintain confidentiality
• Knowledge of community resources
• Knowledge of relevant laws and regulations
• Ability to work with families in crisis
Job Knowledge
• Knowledge of social services systems and resources
• Knowledge of community resources
• Knowledge of relevant laws and regulations
• Knowledge of crisis intervention techniques
• Knowledge of case management techniques
• Knowledge of advocacy techniques
Job Experience
• Experience working with families in need
• Experience providing advocacy and support services
• Experience providing direct services such as parenting classes, financial assistance, and other forms of support
• Experience working with diverse populations
• Experience working independently and as part of a team
Job Responsibilities
• Assess family needs and provide appropriate referrals
• Provide advocacy and support services to families in need
• Provide direct services such as parenting classes, financial