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Experience Manager Jobs

Experience & Operations Manager Jobs
By TOSHI At New York, NY, United States
3-4+ years experience in customer service or operations management
Manage customer inquiries to ensure a luxury experience.
Optimization of Experience & Operations team processes and procedures as they stand today.
Exceptional customer service skills and the ability to exceed expectations for a demanding client base
Strong execution skills and proven track record thereof
Strong networking and relationship-building skills
Experience Manager Jobs
By PGA TOUR Superstore At Greater Chicago Area, United States
Experience: Leading small-large groups of Associates to include performance management, disciplinary action and business controls.
Ensure accountability by setting and sharing clear expectations and ongoing management of performance (observe, recognize and coach).
Computer: Candidates must possess basic computer skills with a working knowledge of the Microsoft Office Suite, including Outlook.
Accountability: Candidates must possess the skills to manage conflict, lead conflict resolution and hold others accountable.
Business Acumen: Strong business acumen with complete accountability for P&L management.
Education: College Degree or Equivalent Leadership Experience.
Event Experience Manager Jobs
By LaSalle Network At Las Vegas, NV, United States
Bachelor's degree or equivalent work experience in marketing, hospitality or event management
2+ years of experience in event, outdoor venue management and/or arena operations
Manage and coordinate package add-ons and logistics for overall customer experience
Actively work with clients and internal teams to ensure event requirements are met
Coordinate travel, reservations and logistics for events
Streamline and suggest new processes and improvements
Manager, Entrepreneur Experience Jobs
By Endeavor At Atlanta, GA, United States
Four+ years of experience in a startup, venture investing, strategy consulting or investment banking
Relationship based sales and/or business development experience is required
Excellent communication skills, both oral and written
High interpersonal and organizational abilities and strong attention to detail
Strong business acumen and an understanding of finance to help identify and evaluate entrepreneurs, business models, growth markets and business trends
Go Big: You’re someone whose curiosity drives them to dream (and execute!) big as Endeavor reimagines its service offerings to entrepreneurs
Plant Manager (Baking Experience)
By JobSquad Staffing Solutions At Ogden, UT, United States
Minimum of 5 years of leadership experience in manufacturing, processing or packaging industry required.
Must have experience with overseeing a facility of at least 400 employees.
Food industry experience in Baking (baked goods/items, frozen baked goods, etc.) is required.
Lean/Continuous Improvement experience strongly desired.
Competitive compensation and benefits program
This is a Tier 1 Facility with 500 employees. MUST HAVE BAKING EXPERIENCE,
Events Experience Manager Jobs
By IBM At , New York, 10001, Ny $93,000 - $175,000 a year
Stakeholder management skills and experience working with sales leaders and sales teams to drive business objectives.
Vendor management experience including negotiating with show producers to ensure sponsorship and presence meet the needs of the business
Excellent organizational, budget, project management and time management skill
5+ years marketing experience in demand generation, field, channel or product marketing
Event marketing experience in technology services and/or Industry is a plus.
Strong executive communications and experience in managing public speakers
Leasing Experience Manager Jobs
By Invitation Homes At , Tampa, Fl $61,650 - $106,860 a year
Strong organizational and time-management skills; ability to set, manage and consistently meet goals and deadlines
1+ year of experience in a team lead or manager role
Essential Job Duties and Responsibilities
To attract and retain top talent, we're pleased to offer competitive compensation and benefits, including:
Provide daily supervision of the Leasing Experience team responsible for managing the new lease and renewal process
Drive performance and hold team members accountable to meet occupancy, rent growth and resident experience objectives
Manager, Agent Experience Jobs
By Chime At San Francisco, CA, United States
5+ years of experience required in product operations, program management, and/or consultancy roles
Strong analytical and problem-solving skills. Ability to leverage data to inform and support critical decisions. CRM, Looker (or Tableau) experience necessary.
Self-service: Provide self-service and automated capabilities to help members solve their own problems; create community for members to support each other
Demonstrated experience in overseeing projects (or programs) and creating process improvement workflows
Possess outstanding communication skills; you are able to articulate complex concepts in a clear manner
Want to work for a fast-paced, high-growth organization with occasional travel. BPO exposure/experience is a plus.
Experience Manager Jobs
By Mutina At New York, NY, United States
Excellent time management skills and ability to multi-task and prioritize work
Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
Liaise with facility management vendors, including cleaning, catering and security services
Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
Knowledge of Office Administrator responsibilities, systems and procedures
3 years customer service experience or similar.
Experience Manager Jobs
By Auberge Resorts Collection At Park City, UT, United States
Demonstrated excellence in a creative project management role.
Discerning eye for design and style, exceptional attention to detail, consistent follow through, and self-disciplined time management.
Past experience in an entrepreneurial environment, able to juggle multiple projects at one time and pivoting as needed.
Extensive breadth and depth of knowledge as relates to the specific location, and catering to a luxury-minded audience.
Excellent written and verbal communication skills; pleasant and professional phone and correspondence demeanor.
Creative and proactive thinker and problem-solver with high-level organizational, research, and product-sourcing skills.
Global Community Experience Manager
By Lionbridge At United States
Minimum 3+ years' experience in community management specifically and/or community engagement related roles
Proven ability to manage multiple competing interests, stakeholders, and priorities using high-level time management, prioritization, organization, and conflict resolution.
Develop and deploy a community-wide forum strategy that offers and promotes consistent, positive interactions across our global network of community partners
Develop and manage general partner communication efforts including newsletters, community updates, relevant industry news, and related value-add content
Extensive experience designing and delivering world class customer/community experience through the effective utilization of social media, forum, and other technologies
Our People are Our Pride - Benefits and Perks
Project Manager - School Experience
By Verdex Construction At West Palm Beach, FL, United States
The above is not intended to be an all-inclusive list of responsibilities. Other activities may be assigned as required by management.
Minimum of 4 years of related project management experience.
Advanced knowledge of MS Office and database software (Sage Project Management, Procore, MS Project).
Maintains professional and technical knowledge by attending educational symposia; reviewing professional publications; establishing personal networks; participating in professional societies, etc.
Verdex offers a competitive compensation package and robust benefits plans that include:
Manages issues with Subcontractors to closure.
Manager, Event Experience Jobs
By NASCAR At , Talladega, Al
Minimum five to seven years marketing experience preferred; sports marketing or event management experience a significant plus
Establish and manage annual event experience team budgets;
College degree, preferably in related business field, i.e. Marketing, Sports Management
Manage consumer-facing informational signage around the venue in coordination with the client services and operations teams;
Collaborate with the regional marketing and ticketing teams to execute specific ticket package experiences on event weekends, including Group Sales performances;
Manage, mentor and develop a motivated, high performance team and establish short and long range department goals and objectives;
F&I Manager - Experience Required
By Casey Auto Group At , Newport News, 23606, Va $150,000 - $210,000 a year
Present customers with additional product offerings to enhance their vehicle and ownership experience.
Knowledge of dealership finance and insurance procedures
VERY strong Management and Desk Support
Maintains proficiency and certifications as required for the position.
Previous Auto Sales and F&I experience required.
Strong negotiation/presentation skills, and closing ability with above average CSI
Product Manager, Upsell Experience
By Warner Bros. Discovery At Culver City, CA, United States
Minimum of 2 years of experience in product management and/or software delivery
Collaborate with Design, Engineering, Legal, Distribution, and Data stakeholders to determine product requirements and technical capabilities.
Strong analytical skills and experience with data analysis tools (e.g., SQL, Excel)
Product Manager II, Upsell Experience
Establish KPIs, Conversion targets, OKRs, and documentation for all aspects of the Upsell experience
You have excellent written and oral communication skills
Sales Experience Manager Jobs
By Cartier At King of Prussia, PA, United States
Skilled in all aspects of performance management and managing a myriad of people situations for optimal performance
Communicate regularly on Maison strategies and knowledge, boutique targets, client experience best practices, local/global competitive landscape, and industry news
Skilled with leading face to face VIP experiences and client interactions
7 to 10 years of management, especially in luxury retail or hospitality
MS Office experience required; SAP knowledge preferred
Comfortable developing and leading Assistant Managers and driving their development and career journeys
Agent Experience Manager - Bellevue
By Compass At Seattle, WA, United States
2-3 years of experience in customer service, training, office management, hospitality, or operations
Previous experience with live or remote training a plus
Skilled communicator with great interpersonal skills, ability to build and manage relationships
Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
Previous experience in real estate a plus
Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
Manager Onboard Experience Operations
By JetBlue Airways Corporation At , Long Island City, 11101, Ny $81,000 - $136,200 a year
Responsible for Change Management and all other internal/external business practices required to execute upon Onboard Experience initiatives
Five (5) years of Product Operations Management or experience in related field
Knowledge of management concepts, practices and techniques
Bachelor's degree in supply chain management, Business Administration, Finance or a related field
Six (6) years of Product Operations Management experience or experience in related field
In depth knowledge of supply chain and process management tools
Event Experience Manager Jobs
By Marriott International, Inc At , Orlando, 32821, Fl
High school diploma or GED; 3 years in the event management or related professional area.
Manages the execution of all aspects of events to include planning, day to day coordination and exit strategies.
Verifies on-site delivery of hotel products and services according to conference group plans resulting in a positive meeting experience.
Maintains program knowledge by attending planning meetings, conference calls, reviewing group resumes and banquet event orders (BEO’s) prior to group arrival.
Verifies that room requirements such as lighting, temperature, AV equipment, and room set meet client expectations.
Delivers excellent customer service throughout the customer experience and encourages the same from other employees.
Manager Onboard Experience Operations
By JetBlue At New York, NY, United States
Responsible for Change Management and all other internal/external business practices required to execute upon Onboard Experience initiatives
Five (5) years of Product Operations Management or experience in related field
Knowledge of management concepts, practices and techniques
Bachelor's degree in supply chain management, Business Administration, Finance or a related field
Six (6) years of Product Operations Management experience or experience in related field
In depth knowledge of supply chain and process management tools

Are you looking for an exciting role that combines your passion for customer experience with your creative problem-solving skills? We are looking for an Experience Manager to join our team and help us create an exceptional customer experience. You will be responsible for developing and executing strategies to ensure customer satisfaction, while also driving innovation and creating new opportunities. If you are a motivated self-starter with a passion for customer service, this could be the perfect role for you!

Overview Experience Manager is a professional who is responsible for managing the customer experience across all channels. They are responsible for creating and executing strategies to ensure that customers have a positive experience when interacting with the company. They are also responsible for developing customer loyalty and increasing customer satisfaction. Detailed Job Description Experience Managers are responsible for developing and executing strategies to ensure that customers have a positive experience when interacting with the company. This includes developing customer loyalty and increasing customer satisfaction. They are also responsible for analyzing customer feedback, identifying areas of improvement, and developing strategies to address customer needs. They must also be able to identify and implement new technologies and processes to improve customer experience. Experience Manager Job Skills Required
• Excellent communication and interpersonal skills
• Ability to analyze customer feedback and identify areas of improvement
• Ability to develop customer loyalty and increase customer satisfaction
• Knowledge of customer service best practices
• Knowledge of customer experience management tools and technologies
• Ability to develop and execute customer experience strategies
• Ability to identify and implement new technologies and processes to improve customer experience
Experience Manager Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer experience management
• Experience with customer service best practices
• Experience with customer experience management tools and technologies
• Knowledge of customer service best practices
• Knowledge of customer experience management tools and technologies
Experience Manager Job Knowledge
• Knowledge of customer service best practices
• Knowledge of customer experience management tools and technologies
• Knowledge of customer segmentation and targeting
• Knowledge of customer journey mapping
• Knowledge of customer analytics and reporting
• Knowledge of customer feedback and survey tools
Experience Manager Job Experience
• 5+ years of experience in customer experience management
• Experience with customer service best practices
• Experience with customer experience management tools and technologies
• Experience with customer segmentation and targeting
• Experience with customer journey mapping
• Experience with customer analytics and reporting
• Experience with customer feedback and survey tools
Experience Manager Job Responsibilities
• Develop and execute customer experience strategies
• Analyze customer feedback and identify areas of improvement
• Develop customer loyalty and increase customer satisfaction
• Identify and implement new technologies and processes to improve customer experience
• Monitor customer experience metrics and KPIs
• Develop customer segmentation and targeting strategies
• Develop customer journey mapping strategies
• Develop customer analytics and reporting strategies
• Develop customer feedback and survey strategies