B2C Experience Communication Manager Jobs in California

Compensation: $100k-$150k Base + Benefits and 401k

Manage best practices for customer retention, content creation, appropriate KPIs, and billing

$100k-$150k Base + Benefits and 401k

Technologies used for customer retention, content, best practices, KPIs, billing, etc.

Growth: huge opportunity or personal and professional growth

Ownership: Project ownership and ability to make a real impact

Demonstrate strong leadership skills and have the ability to explain and justify decisions made.

Exhibit excellent negotiation skills in order to achieve desired outcomes.

Develop a 5-year plan for the product and ensure its successful implementation.

Collaborate with engineering teams to provide the engineering perspective and ensure agile software development practices.

Lead and guide the team, making key decisions and providing solutions.

Understand customer needs and communicate effectively with them.

Answer parent questions and assist parents with enrolling via our camp management system

Hybrid work from home schedule available 80% In office, 20% remote

Work on projects relating to each customer's experience, and simplifying processes.

Availability to work 7:30-3:30 Monday-Thursday (In Office In Solana Beach), and one weekend day (Possibly Remote)

Experience in the sports + recreation industry

Exceptional communication skills, both written and verbal