Sr. Executive Support Analyst
By Visa At New York, NY, United States
Experience with video content management systems.
Daily management of video content management system.
Maintains call records/logs and resolution detail utilizing case management solution.
Able to effectively communicate both verbally and in writing with management to express ideas in order to make informed decisions.
Communicate and provide knowledge transfer to other agents/technicians on issues/problems and resolution.
4-6 years’ experience as technician/lead supporting Executive level users.
Support Analyst Jobs
By Standard Chartered Bank At New York, NY, United States
• Previous experience in project management support and working with senior stakeholders
• Excellent organization and process management skills
• Assist with the management of all related Working Groups.
• Support the Regional COO Americas management of risks and issues.
• Support the Regional COO team with the Client Experience Framework for the Americas.
• Bachelor’s degree from an accredited institution or equivalent experience.
Touchworks Support Analyst Jobs
By ektello At North New Hyde Park, NY, United States
Collaborate with project manager, analysts, and management to meet implementation project timelines.
Follow the incident management and problem management processes per the defined support SLA.
Follow and enforce change management processes for all environment changes.
Possess mid-level knowledge of application and integration.
3-5 years experience in providing technical support and maintenance.
Experience in clinical implementations, specifically ambulatory EMR applications. Allscripts/Altera Touchworks Enterprise EHR experience highly desired and is a plus

Are you a highly organized and detail-oriented individual looking for an exciting new challenge? We are looking for an Executive Support Analyst to join our team and provide administrative and technical support to our executive team. You will be responsible for managing calendars, scheduling meetings, and providing technical assistance to ensure the smooth running of our executive operations. If you are looking for an opportunity to make a real impact in a fast-paced environment, this is the job for you!

Overview An Executive Support Analyst is a professional who provides technical and administrative support to executives and other high-level personnel within an organization. They are responsible for ensuring that the executive's needs are met in a timely and efficient manner. They may also be responsible for providing technical assistance to other staff members and helping to maintain the organization's IT systems. Detailed Job Description An Executive Support Analyst is responsible for providing technical and administrative support to executives and other high-level personnel within an organization. This includes providing assistance with computer hardware and software, troubleshooting technical issues, and providing technical support to other staff members. They may also be responsible for maintaining the organization's IT systems, including setting up new hardware and software, configuring networks, and ensuring that all systems are up to date. Additionally, they may be responsible for providing administrative support to executives, such as scheduling meetings, preparing reports, and managing correspondence. Job Skills Required
• Excellent communication and interpersonal skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Ability to work independently and as part of a team
• Knowledge of network configuration and maintenance
• Knowledge of office administration and management
• Ability to prioritize tasks and manage time effectively
Job Qualifications
• Bachelor's degree in Computer Science, Information Technology, or a related field
• At least two years of experience in a technical support role
• Experience with computer hardware and software
• Experience with network configuration and maintenance
• Experience with office administration and management
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network configuration and maintenance
• Knowledge of office administration and management
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
Job Experience
• At least two years of experience in a technical support role
• Experience with computer hardware and software
• Experience with network configuration and maintenance
• Experience with office administration and management
• Experience with customer service principles and practices
• Experience with project management principles and practices
Job Responsibilities
• Provide technical and administrative support to executives and other high-level personnel
• Troubleshoot technical issues and provide technical support to other staff members
• Maintain the organization's IT systems, including setting up new hardware and software, configuring networks, and ensuring that all systems are up to date