Enrollment Customer Service Representative Jobs
Enrollment Representative Jobs
By Bisk
At Greater Tampa Bay Area, United States
Donor Enrollment Representative Jobs
By The Sodality
At Blue Ash, OH, United States
$20/Hour + Commission Customer Service Enrollment Specialist
By LEAN IN-MAKE BANK, INC
At , Remote
$20 an hour
University Enrollment Service Technician
By Rutgers University
At Piscataway, NJ, United States
Customer Enrollment Representative Jobs
By California Lifestyle Foundation, Inc.
At Napa, CA, United States
Annual Enrollment Customer Service Representative
By Empyrean
At United States
Donor Enrollment Representative Jobs
By Blue Horizons Development
At Chesterfield, MO, United States
Customer Enrollment Associate Jobs
By Aces Global
At Clovis, CA, United States
Are you looking for an exciting opportunity to use your customer service skills in a fast-paced environment? We are looking for an Enrollment Customer Service Representative to join our team! You will be responsible for providing excellent customer service to our clients and helping them with their enrollment needs. If you have a passion for helping others and a commitment to providing exceptional customer service, this is the job for you!
Overview Enrollment Customer Service Representatives are responsible for providing customer service to individuals and families who are enrolling in health insurance plans. They are responsible for helping customers understand their options and helping them select the best plan for their needs. Detailed Job Description Enrollment Customer Service Representatives are responsible for providing customer service to individuals and families who are enrolling in health insurance plans. They are responsible for helping customers understand their options and helping them select the best plan for their needs. They must be knowledgeable about the different types of plans available and be able to explain the benefits and drawbacks of each plan. They must also be able to answer questions about the enrollment process and provide guidance to customers. Job Skills Required• Excellent customer service skills
• Knowledge of health insurance plans
• Ability to explain complex concepts in a clear and concise manner
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks
• Proficiency in computer applications
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of health insurance plans
• Ability to explain complex concepts in a clear and concise manner
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of health insurance plans
• Knowledge of customer service principles and practices
• Knowledge of computer applications
• Knowledge of relevant laws and regulations
Job Experience
• Previous customer service experience
• Previous experience in a health insurance setting
Job Responsibilities
• Provide customer service to individuals and families enrolling in health insurance plans
• Answer questions about the enrollment process
• Explain the benefits and drawbacks of different health insurance plans
• Assist customers in selecting the best plan for their needs
• Ensure customer satisfaction by providing timely and accurate information
• Maintain customer records and update customer information as needed
• Follow up with customers to ensure their satisfaction with the enrollment process
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