Customer Enrollment Representative Jobs

The Customer Enrollment Representative champions initiatives for our non-profit partners through impactful promotional strategies and events. The ultimate goal of our events is to increase brand awareness and revenue generation for our non-profit partners.

Responsibilities:

• Perform all other related duties as assigned by operational management
• Attend training opportunities to accelerate growth opportunities
• Greet and assist community members in the division/program
• Maintain up-to-date and accurate information regarding our non-profit partners
• Assist in the completion and processing of reports for our non-profit partners
• Understand our clients goals, monitor progress towards meeting these goals, and communicate this progress to program leadership on a regular basis
• Ensure participant files contain all necessary and up-to-date participation documentation
• Take messages and route calls as needed in a courteous and pleasant manner
• Provide general assistance to associates at events
• Execute program activities and brand development initiatives with the goal of increasing donor enrollment
• Assist in day to day operations of the division/program as needed
• Create, distribute, and collect records of program participants

Qualifications:

• Professional demeanor
• Attention to detail and commitment to program necessities
• Customer service and organization skills
• Commitment to good attendance and punctuality
• Comfort taking the initiative to learn the data needs of the program, determine and generate corresponding data reports, and share findings on an on-going basis
• Experience working with not-for-profit agency/organization
• Commitment to the agency’s mission
• High school diploma or equivalent
• Courteous and pleasant manners
• Problem-solving abilities
• Good judgment and commitment to ensuring the confidentiality of participants' records

Powered by JazzHR

RKVezMkYy5