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Ecommerce Consumer Care Rep Jobs

Consumer Care Representative Jobs
By Delta Dental of Wisconsin At , Stevens Point, 54482, Wi
Develop and maintain a thorough working knowledge of IAS Sales and Customer Relationship Management tools
Computer skills, including experience with MS Office Suite applications
Develop and maintain a thorough working knowledge of IAS’s products and services
Meet and Maintain Core Contact Center Key Performance Indicators to provide an excellent customer experience to all callers in queue
Responsible for providing accurate benefit design information and closing the sale of the IAS dental products
High school diploma or equivalent with two years of related business experience
Customer Engagement Rep - Ecommerce
By MillerKnoll At , Remote $27.70 - $34.33 an hour
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Demonstrated ability to manage multiple projects in a timely manner.
Customer Engagement Rep - Ecommerce
By MillerKnoll At United States
Organizational and time management skills; must be self-motivated and able to work independently.
Provides support and feedback as needed for product launches, continuous improvement activity and content management.
This might be you if you have the following skills and abilities:
Works independently with transportation and delivery partners to ensure excellent service and experiences.
Performs additional responsibilities as requested to achieve business objectives.
Highly developed interpersonal skills and ability to exhibit positive customer service.
Consumer Care Representative Jobs
By AltaPointe Health Systems At Mobile, AL, United States
Is knowledgeable about community services.
Actively works to enhance skills.
Adheres to 5 Star Customer Service guidelines and maintains professionalism when dealing with community, co-workers and consumers.
Answers all incoming calls to the specified location.
Obtains sufficient information from caller to determine nature of call and appropriate referral.
Schedules caller appointments for specified locations.
Avp, Digital Merchandising (Ecommerce) - L'oreal Consumer Products Division
By L'Oréal At New York, NY, United States
Minimum 10-15 years’ experience in Digital Shelf Management, Customer Experience, Content Syndication & Ecommerce analytics (search, content, navigation)
Proven leadership and people management abilities necessary to manage a large team
Effectively manage, upskill, and develop direct reports
Exceptional communication skills and experience in leading Retailer, customer facing meetings
Owns development & distribution of best practice playbooks influencing ecommerce content creation, representing our national framework and retailer specific content experiences.
Foster collaboration within the team and with our core partners (CDMO, DMI, commercial, finance, etc.)
Care Connections Rep Jobs
By Molina Healthcare At United States
Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
Associate Degree or equivalent combination of education and experience
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Demonstrate positive working relationships with peers and effectively manage conflict
Excellent customer service, active listening, and verbal and written communication skills, professional phone voice.

Are you passionate about helping customers and providing excellent customer service? We are looking for an Ecommerce Consumer Care Rep to join our team and provide exceptional service to our customers. You will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice. If you have a passion for customer service and enjoy working in a fast-paced environment, this is the job for you!

Overview:

Ecommerce Consumer Care Reps are responsible for providing customer service and support to customers who purchase products or services online. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer issues, and providing product and service information.

Detailed Job Description:

Ecommerce Consumer Care Reps are responsible for providing customer service and support to customers who purchase products or services online. They are the primary point of contact for customers and are responsible for responding to customer inquiries, resolving customer issues, and providing product and service information. They must be able to effectively communicate with customers, both verbally and in writing, and must be able to effectively troubleshoot customer issues. They must be knowledgeable about the products and services offered by the company and must be able to provide accurate and timely information to customers. They must also be able to handle customer complaints in a professional and courteous manner.

What is Ecommerce Consumer Care Rep Job Skills Required?

• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to troubleshoot customer issues
• Knowledge of the products and services offered by the company
• Ability to provide accurate and timely information to customers
• Ability to handle customer complaints in a professional and courteous manner
• Ability to work independently and as part of a team

What is Ecommerce Consumer Care Rep Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment

What is Ecommerce Consumer Care Rep Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of the products and services offered by the company

What is Ecommerce Consumer Care Rep Job Experience?

• Previous customer service experience
• Experience working in an ecommerce environment

What is Ecommerce Consumer Care Rep Job Responsibilities?

• Respond to customer inquiries and provide product and service information
• Resolve customer issues in a timely and professional manner
• Troubleshoot customer issues and provide accurate and timely information
• Handle customer complaints in a professional and courteous manner
• Maintain customer records and update customer information as needed
• Monitor customer feedback and provide feedback to management