Register
Recruit Create CV

Director Of Customer Engagement Jobs

Director - Customer Experience & Member Engagement
By GEHA Health At Lees Summit, MO, United States
Bachelor's Degree in business, healthcare, marketing or related field or combination of post high school education and related experience.
10+ years of related CX and/or consumer insights experience, 5+ years of which have been in a leadership role.
Experience applying statistical analysis and data visualization to generate actionable insights and opportunities to optimize the member experience.
Proven leadership skills (both team building and the ability to lead cross-functional teams).
Experience with Voice of the Customer technology and testing platforms (Qualtrics, Medallia, Feedback Loop, User Testing etc.).
IT, digital, or performance marketing experience
Director, Customer Engagement Center
By Step Up For Students At United States
Assists in the development and management of a multi-million-dollar department budget.
Ability to implement and execute execution (time management, multi-tasking, organizing projects and people).
Builds and leads a team of experts in customer experience with a focus on customer delight.
Manages third party relationships with vendors and approves department invoices to ensure seamless integration of platforms.
Drafts, implements, and executes policies and procedures to facilitate a quality customer experience.
Leads new projects based on organizational goals in conjunction with project managers.
Executive Vp Of Customer Engagement
By Arcane Capital Partners At Little Rock, AR, United States
A minimum of two years of experience in a managerial customer service support role is required.
Medical, Dental, Vision, and Life benefits
401k offering starting in 2024
Opportunity for Advancement and Long-term Career
A high school diploma or equivalent GED is required.
A Bachelor's degree in Business Administration or a related field is preferred.
Director Of Customer Engagement
By Northern Virginia Community College At , $120,000 a year
Significant experience providing consistent excellent customer experience across multiple functional units where management structures are segmented.
Significant experience experience in budget management.
Ability to communicate with all organizational levels, including senior management and technical personnel.
Proven ability working in a fast-paced environment, with the ability to manage changing requirements on a regular basis
Some experience to organize and manage multiple priorities and resources.
Does this position have a bilingual or multilingual skill requirement or preference?
Director - Customer Experience & Member Engagement
By GEHA At , Lee's Summit, Mo $134,946 - $189,054 a year
Bachelor's Degree in business, healthcare, marketing or related field or combination of post high school education and related experience.
10+ years of related CX and/or consumer insights experience, 5+ years of which have been in a leadership role.
Experience applying statistical analysis and data visualization to generate actionable insights and opportunities to optimize the member experience.
Proven leadership skills (both team building and the ability to lead cross-functional teams).
Experience with Voice of the Customer technology and testing platforms (Qualtrics, Medallia, Feedback Loop, User Testing etc.).
IT, digital, or performance marketing experience
Director Of Customer Marketing
By OptimoRoute At United States
Demonstrated experience in leading a marketing function within a high-growth environment.
Experience in both a PLG and Enterprise sales motion.
Strong strategic planning, execution, and measurement skills.
Excellent communication, presentation, and listening skills.
Experience using marketing technology platforms such as Marketo, Customer.io, and Intercom, as well as Revenue technologies like Salesforce and Google Analytics.
B2C marketing experience is a plus
Project Director Of Events & Engagement
By Digital Promise At United States
Proven experience in cross-department leadership and project management
Provide onsite management of in-person events
Proven experience in event planning and engagement strategy. Experience in communications, and in the K-12 education or non-profit sectors, preferred.
Work closely with various teams to identify event logistics requirements, for both virtual and in-person events
Excellent written and oral communication skills
Ability to manage multiple competing priorities and rapidly adapt and respond to requests and timeline changes
Director Of Education & Engagement
By State of Utah At , , Ut $35.00 - $43.49 an hour
Demonstrated project management experience, with strong leadership of staff and collaborative efforts.
Superior professional oral and written communication skills required.
Demonstrated experience in program and curriculum development.
This position is based out of the Utah Historical Society’s office in Salt Lake City, UT
Operational Budgets and Annual Plans:
Why You Should Join Our Team
Director Of Education & Engagement
By State of Utah At Salt Lake County, UT, United States
Demonstrated project management experience, with strong leadership of staff and collaborative efforts.
Superior professional oral and written communication skills required.
Demonstrated experience in program and curriculum development.
This position is based out of the Utah Historical Society’s office in Salt Lake City, UT
Director Of Patient Engagement
By The Innovation and Value Initiative (IVI) At United States

You can learn more about both positions on our website at https://thevalueinitiative.org/careers/

Director Of Corporate Engagement
By Texas State University At San Marcos, TX, United States

See our job posting: https://jobs.hr.txstate.edu/postings/43611

Associate Director - Customer Engagement
By Avispa At United States
Hourly pay: $75-$95/hr (Pay varies based on the candidate's work location and experience)
Worksite: Leading podcast and audiobook company (Remote - Candidate must work EST hours)
Work with the CRM team to deploy any outbound comms (email/push), communicating segments, deployment dates, and technical requirements.
5-7 years of experience in product marketing, marketing, or strategy roles.
A data-driven strategic thinker constantly iterating to improve the customer experience and who can both “think” and “do”
Associate Director - Customer Engagement Pay And Benefits
Director Of Engagement Jobs
By National Women's Hall of Fame At United States
Proven experience in relationship management, preferably in a cultural or nonprofit organization.Experience in portfolio/prospect management a plus.
The starting range for this position is $70,000-$82,500 depending on experience. The Hall offers a monthly Health
Identify opportunities for revenue generation through Inductee-focused initiatives, such as workshops, lectures, and exclusive experiences
Identify and pursue opportunities for collaboration with relevant stakeholders, including corporations, foundations, and educational institutions
Knowledge of and passion for women's history, gender equity, and the achievements of women.
Develop and maintain strong relationships with all Inductees of the National Women's Hall of Fame, including their families, agents, and representatives
Associate Director Of Whatcom Engagement
By Northwest Youth Services At Bellingham, WA, United States

https://www.nwys.org/jobs The person who holds this position will supervise drop in services as well as outreach services operating out of NWYS Ground Floor location. We are looking for applicants ...

Director Of Engagement Jobs
By Cassia - An Augustana | Elim Affiliation At Edina, MN, United States
Customer Service Leadership experience preferred
Competitive wages with credit for experience
I AM Cassia Director of EngagementResponsibilities:
I AM Cassia Director of EngagementRequirements:
Write and/or coordinate for StandUP scripts
Write scripts or work with the StandUP subcommittee to ensure StandUP scripts are prepared in advance and on the M:Drive
Director, Customer Experience & Tools, Customer Engagement
By The College Board At United States
A bachelor’s degree and 3-5 years’ experience in project or program management.
Assist with management of change requests including prioritization, impact assessment, documentation, and implementation as required.
Demonstrate strong communication and decision-making skills with the ability to lead and manage integrated initiatives.
Manage projects and requests in support of the voice of the customer and digital transformation initiatives.
Strengthen relationships between internal stakeholders and develop in-depth knowledge of our tools and support model for each.
Demonstrated experience as an informal leader with a track record of initiating, leading, and managing complex initiatives.
Director, Customer Engagement Strategy & Operations
By ServiceNow At Dallas, TX, United States
Lead, organize, and manage executive-level special projects to explore and implement changes in customer engagement across the Customer Success BU
Establish a deep understanding of all ServiceNow product and services offerings.
Deep experience in interacting with a broad spectrum of CxOs
Ability to manage change and ambiguity with an action orientation/drive - must thrive in a dynamic environment.
High energy, strong work ethic, disciplined execution skills
Co-own the Customer Engagement strategy of the Customer Success Organization
Customer Engagement Director Dcag0990 South Central
By Sanofi At Bridgewater, NJ, United States
Minimum of 3-5 years Field Management experience or equivalent leadership experience, with documented sales achievements, strongly preferred
Strong P&L and budget management skills
Highly organized with strong account management skills.
Experience with in-servicing and training office staff, nurses and office managers.
Excellent clinical skills and knowledge
Coach, train, develop, and lead an accomplished team of Area Business Managers.
Director Of Philanthropic Engagement
By New Pluralists At United States

Qualifications and Experiences of the Ideal Director of Philanthropic Engagement

the Director of Philanthropic Engagement

Director Of Patient Engagement
By Med Search Recruiting Network, Inc At Dallas-Fort Worth Metroplex, United States
**Must have 3+ years patient engagement/ patient relations experience
**Experience implementing change and creating programs a plus
Director of Patient Engagement- $120K+
**Drive and determination to the BEST with a patient first mentality.
**Documented track record of success
For immediate consideration, please email a current copy of your resume to [email protected]

Are you a customer-focused leader looking to make an impact? We are looking for an experienced Director of Customer Engagement to join our team and help us create an exceptional customer experience. As the Director of Customer Engagement, you will be responsible for developing and executing strategies to drive customer engagement, loyalty, and satisfaction. You will lead a team of customer service professionals and collaborate with other departments to ensure customer needs are met. If you have a passion for customer service and a track record of success, we want to hear from you!

Overview:

The Director of Customer Engagement is responsible for developing and executing strategies to increase customer engagement and loyalty. This includes developing customer-centric initiatives, managing customer relationships, and driving customer satisfaction. The Director of Customer Engagement will also be responsible for developing and managing customer loyalty programs, creating customer feedback systems, and developing customer segmentation strategies.

Detailed Job Description:

The Director of Customer Engagement will be responsible for developing and executing strategies to increase customer engagement and loyalty. This includes developing customer-centric initiatives, managing customer relationships, and driving customer satisfaction. The Director of Customer Engagement will also be responsible for developing and managing customer loyalty programs, creating customer feedback systems, and developing customer segmentation strategies. The Director of Customer Engagement will also be responsible for developing and executing customer engagement campaigns, analyzing customer data, and developing customer segmentation strategies.

What is Director Of Customer Engagement Job Skills Required?

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of customer feedback systems
• Knowledge of customer engagement campaigns
• Knowledge of customer data analysis

What is Director Of Customer Engagement Job Qualifications?

• Bachelor’s degree in marketing, business, or related field
• 5+ years of experience in customer engagement, customer loyalty, or customer segmentation
• Proven track record of successful customer engagement initiatives
• Experience in developing and executing customer engagement campaigns
• Experience in customer data analysis

What is Director Of Customer Engagement Job Knowledge?

• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of customer feedback systems
• Knowledge of customer engagement campaigns
• Knowledge of customer data analysis

What is Director Of Customer Engagement Job Experience?

• 5+ years of experience in customer engagement, customer loyalty, or customer segmentation
• Proven track record of successful customer engagement initiatives
• Experience in developing and executing customer engagement campaigns
• Experience in customer data analysis

What is Director Of Customer Engagement Job Responsibilities?

• Develop and execute strategies to increase customer engagement and loyalty
• Develop customer-centric initiatives, manage customer relationships, and drive customer satisfaction
• Develop and manage customer loyalty programs, create customer feedback systems, and develop customer segmentation strategies
• Develop and execute customer engagement campaigns, analyze customer data, and develop customer segmentation strategies
• Monitor customer engagement metrics and adjust strategies accordingly
• Collabor