Diagnostic Technical Support Representative Jobs in Arizona

1-2 years’ experience in an office environment.

Experience within a FDA regulated medical device company is a plus.

Knowledge of Outlook, Excel, Word.

Must be able to document activities thoroughly per requirements.

Remote (must live in Arizona, Texas, Oklahoma or Florida)

2-3 years of customer support providing excellent customer service or help desk support.

Extensive knowledge and practical experience of Windows operating systems including Windows 98/NT/2000/XP/Vista/7, MS Office applications, and internet browsers

Manage and respond to customer inquiries concerning operation and configuration of the Optos Panoramic200™.

Remotely install/troubleshoot software and upgrades, data base repair, and remove of software viruses.

1+ year of Technical Support experience required

Previous experience working in a customer care environment

PC hardware and configuration skills