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It Desk Help Technician Jobs in New Mexico

Help Desk Technician Jobs
By Fluidra North America At , Carlsbad, 92010 $27 - $32 an hour
3+ years’ experience in an IT related position
Laptop and Desktop hardware experience
Full range of health benefits including medical, dental & vision, short & long-term disability
Educational assistance up to $7,000 per year
College or Technical degree/ certification preferred. High School diploma or equivalent required
Respond to phone and email help desk requests to assist with first level hardware and software support.
It Help Desk Jobs
By INGELLICOM At , Guaynabo, 00968
Knowledge configuring corporate email in Outlook 2010 and iPhone devices.
Knowledge of hardware/Microsoft operating systems through current version including Office 365.
Experience supporting MS Office Suite through current versions.
Skilled providing support of personnel as it relates to the use of equipment and software.
Maintain daily performance of computer systems.
Install, modify, and repair computer hardware and software.

Are you looking for a challenging and rewarding role as an IT Desk Help Technician? We are looking for a motivated individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers with their IT needs. If you have a passion for technology and a desire to help others, this is the job for you!

Overview IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. Detailed Job Description The IT Desk Help Technician is responsible for providing technical support to end users in an organization. This includes troubleshooting hardware and software issues, setting up and configuring computers, and providing assistance with network and system issues. The IT Desk Help Technician is also responsible for maintaining the organization’s IT systems and ensuring that they are running smoothly. The IT Desk Help Technician is expected to be able to diagnose and resolve technical issues quickly and efficiently. Job Skills Required
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot hardware and software issues
• Ability to provide technical support to end users
• Excellent customer service skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience working in a technical support role
• Knowledge of Windows and Mac operating systems
• Knowledge of network systems and protocols
• Excellent customer service skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of Windows and Mac operating systems
• Knowledge of troubleshooting hardware and software issues
• Knowledge of customer service principles
Job Experience
• Previous experience working in a technical support role
• Experience with setting up and configuring computers
• Experience with providing technical support to end users
• Experience with maintaining IT systems
Job Responsibilities
• Troubleshoot hardware and software issues
• Set up and configure computers
• Provide technical support to end users
• Maintain IT systems
• Monitor system performance
• Respond to user inquiries
• Update system documentation
• Assist with network and system issues
• Ensure compliance with security policies