Data Management And Operational Reporting Administrator I Jobs

2-3 years of call center/case management experience

Excellent time management skills with a proven ability to meet deadlines.

Excellent verbal and written communication skills

Exceptional interpersonal and conflict resolution skills

Excellent organizational skills and attention to detail

Experience handling highly confidential information.

Leverage program management skills to own and drive the priority initiatives forward.

Experience with Salesforce and Renewals Management/Recurring Revenue.

Lead the strategy and execution of how Splunk Customer Success Management drives a standardized and efficient operating cadence across the globe.

Build and maintain systems to track the technical and non-technical skill profiles of the CSM teams, and develop recommendations for improvement.

15+ years of progressive experience in a SaaS company in post-sales customer-facing or operations roles.

Experience with one or more reporting/business intelligence solutions, preferably including Tableau.

Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance

Preferred Qualifications (in priority order)

2. Two (2) years of professional supervisory experience.

4. Two (2) years of professional experience working with grant policies, procedures and programs.

7. Two (2) years of professional grant writing experience.

As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

You will be a liaison and data management expert to multiple curriculum committees regarding the curriculum governance process and curriculum guidelines.

You will participate in projects on curriculum programs that affect the curriculum management system.

Experience in a Higher Education setting.

We offer exceptional benefits, many available starting on the first day of employment:

Tuition Benefits with family offerings

Other responsibilities as assigned. Job responsibilities can change at any time.