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Customer Support Technical Representative Jobs in Fremont, Iowa

Technical Support Representative - (Home-Based)
By IQVIA At , Remote $25 an hour
Extensive knowledge and practical experience of Windows operating systems including Windows 98/NT/2000/XP/Vista/7, MS Office applications, and internet browsers
Manage and respond to customer inquiries concerning operation and configuration of the Optos Panoramic200™.
Remotely install/troubleshoot software and upgrades, data base repair, and remove of software viruses.
1+ year of Technical Support experience required
Previous experience working in a customer care environment
PC hardware and configuration skills
Technical Support Representative I
By HME At , Remote $16.25 an hour
Instruct installers and customers in equipment installation, operation, and maintenance of equipment and their responsibilities
Prior customer service and/or troubleshooting experience in a call center or office environment is preferred (minimum of 12 months)
Answer incoming calls from customers and installers
Provide operation, troubleshooting, maintenance, and installation support
Promote and maintain positive customer relations
Provide troubleshooting and repair support to installers and customers over the telephone
Technical Support/Customer Experience Representative
By eDist - A Division Of A.I. Smarter World, Inc. At , Remote $38,000 - $48,000 a year
Have excellent time management skills and can make decisions quickly.
We pride ourselves on our knowledge, professionalism, integrity, and innovation.
Providing best practices and whole solutions recommendations to enhance the Client experience.
Strong communication, analytical, documentation, and listening skills.
Strong skills with Microsoft Office Suite and common troubleshooting.
Bachelor’s Degree in Computer Science or similar industry experience
Technical Support Representative Jobs
By OpenPhone Technologies At , Remote
Participate in training sessions and team meetings to improve technical and customer service skills
You have 1-4 years of professional experience. (Prior work experience at a startup is a plus!)
Proven experience in a technical support or customer service role
You’ve demonstrated skills and passion for handling customer questions and issues resourcefully and with empathy
You have exceptional writing skills (bonus points for a good sense of humor - telecommunications shouldn't be boring )
Strong problem-solving skills and ability to think creatively
Diagnostic Technical Support Representative
By Zoetis At , Remote $23.30 - $35.70 an hour
We offer a competitive and comprehensive benefits package, which includes healthcare, dental coverage, and
Math Ability: Basic math skills required.
Associates degree in related field or vet tech degree preferred or equivalent experience
1+ years of relevant experience
Point of care diagnostic experience preferred
Experience with CRM systems, ERP systems, and contact center telephone systems
Manager, Technical Customer Support
By Craneware At , Remote
Bachelor’s degree in Computer Science, Business Management, or equivalent combination of related experience.
3+ years technical support, customer support, account management or related communications experience.
Developing standard practices for handling common customer issues and experiences by analysis and feedback from the Support team.
3+ years SQL scripting, database design, or development experience.
Strong Problem-solving skills, resourcefulness, and assessment skills.
Experience with customer support activities with sensitivity to customer needs and expectations
Technical Customer Support, Contract
By iconectiv, LLC. At , Remote
Maintaining an understanding of the Registered Caller product and the requirements of each
Obtaining knowledge of the Registered Caller customer base
Minimum 3 years of customer service experience is desired
Excellent verbal and written communication skills
Experience with Service Now ticketing systems would be a plus
Remote within Eastern/Central time zones
Technical Support Representative Customer Success Remote, Us
By Quickbase At , Remote
Ability to manage multiple priorities and to triage customer issues in a fast-paced environment
Experience in customer service, IT support, technical support, or understanding of database concepts
You will learn new technologies, including the Quickbase platform and support tools
You will help customers achieve success using the Quickbase Platform via phone and email
You will provide functional troubleshooting, explain features, and guide customers on best practices
You will help build resources to ensure the continued success of the team and customers
Technical Support Representative I
By Solugenix At Arizona, United States
1-2 years’ experience in an office environment.
Experience within a FDA regulated medical device company is a plus.
Knowledge of Outlook, Excel, Word.
Must be able to document activities thoroughly per requirements.
Remote (must live in Arizona, Texas, Oklahoma or Florida)
2-3 years of customer support providing excellent customer service or help desk support.
Technical Customer Support Representative (Remote)
By Sylvan Learning At ,
Additional duties and responsibilities are required to meet Sylvan’s changing business requirements and commitment to continuous improvement.
Ability to provide a positive customer experience with outstanding customer service skills
Experience working on a remote team
Flexible work environment with ability to work remotely from home; and
2+ years of experience working in the Customer Service/Contact Center industry
1+ years technical experience working with computer systems and technology
Customer Technical Support Representative
By LaunchPointPEO At Honolulu, HI, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Customer Technical Support Representative
By LaunchPointPEO At Alameda, CA, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Customer Technical Support Representative
By LaunchPointPEO At Washington, DC, United States
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Responsible for account management (password reset, account maintenance)
Implement Virtual Desktop infrastructure allowing virtual desktop management
1-3+ years of proven experience in a heavy customer focus position involving and technical knowledge and services
Provide Remote Support, Desktop Support and Field Technician Support.
Monitor, manage and secure employees’ mobile device
Technical Support Representative Jobs
By VIVOTEK USA At San Jose, CA, United States
Stay updated with the latest technological developments and product knowledge to offer comprehensive support.
Assist in creating and maintaining knowledge base articles and technical documentation.
Provide remote training and guidance to customers on using software and hardware products.
Bachelor’s degree in Computer Science or related field, or equivalent experience
Basic knowledge of operating systems, such as Windows, macOS, or Linux (Linux Cert preferred)
Proven work experience as a Technical Support Technician or similar role
It - Customer Technical Support Representative
By InfiCare Staffing At United States

Request ID: 36470-1 Duration: 1+ yr. Location work will be performed: Remote Job Title: IT - Customer Technical Support Representative Public Trust/ Eligibility Required. Job Description ...

Customer Technical Support Jobs
By Vertisystem At Pittsburgh, PA, United States
• Technical aptitude. Knowledge in computer hardware and software applications along with experience using the Internet.
• Experience or education in working with individuals from diverse cultures preferred.
Work location is hybrid; encouraged to work 2-3 days in the office and 2-3 days from home.
• Minimum of 1-year work experience preferred.
• Superior communication and telephone skills.
• Friendly presence and helpful attitude; good interpersonal skills and ability to work well with others.
It Technical Support Representative
By Becklar At Rexburg, ID, United States
Stay up-to-date with emerging technologies and industry trends to enhance technical skills and knowledge.
Knowledge of basic computer hardware and software, including servers, desktop, laptop, firewalls, routers, switches, AP’s, telephony, printers, and cabling strongly preferred
Experience with Microsoft operating systems and Office Suite required
Prior ITIL Foundation experience is beneficial
Must be able to interface directly with users with a wide variety of technical skills in a professional manner
Free mental health assistance for all employees
Customer Technical Support Representative - Part Time
By zyBooks: A Wiley Brand At California, United States
Deep product knowledge, enough to be able to answer questions.
Knowledge of basics of C, C++, Python, Java, MATLAB, Assembly.
Helping students with accounts and subscriptions.
Helping instructors with course setup.
Responding promptly and professionally to customer inquiries to ensure customer satisfaction.
Acknowledging and resolving customer complaints.
Technical Support Representative Jobs
By KnowledgeLake At Greater St. Louis, United States
Ability to provide general post-sales product information.
Collect relevant technical problem identification information.
Provide basic Support on the standard protocols and features.
40 hours a week with schedules including the following depending on need.
Monitor the ticket system for new customer entered requests
Configuration and Technical Questions about our products.
Customer Technical Support Jobs
By TrueLook Construction Cameras At United States
• Deliver an exceptional customer experience with proactive communication
• 1-2 years’ experience in Customer Service/Support roles, preferably at a SaaS organization
• Strong phone and writing skills are a must
Passion, integrity, and innovation are what drive us. Are you ready to join our team?
• Responsible for providing unparalleled customer service for all past, current, and prospective customers
• Customer satisfaction will be your single most important goal in this role