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Customer Support And Order Management Specialist Jobs

Customer Order Management Jobs
By Radiant Systems Inc At Nashville, TN, United States

Top 3 Skills you are looking for:

1. Proficient Microsoft Suite skills

Customer Support And Events Specialist
By GrowthDay At Los Angeles Metropolitan Area, United States
Create delightful experiences for current and future GrowthDay members through various channels
2-5 years of experience as a Customer Support Specialist, or similar role.
You don’t obsess over giving customers the best experiences
Passionate Advocates For Our Customers' Growth and Experience: The fundamental reason GrowthDay exists. It is our purpose!
Passionate Advocates For Our Customers' Growth and Experience:
Support GrowthDay’s community app platform end to end with empathy and a customer-centric mindset
Customer Order Management Specialist
By Cummins Inc. At , Nashville, 37230
0-2 years customer order management; customer-facing; supply chain/logistics; international trade experience preferred.
Responsible for supervisory duties including recruiting, interviewing and hiring new candidates as well as performance management process.
Acts as single-point-of-contact to the customer for order inquiries and escalations; Manage escalations to closure.
Knowledge of internal quality audit processes.
Continuously demonstrates customer support excellence (compassion, empathy, support) in all communications and interactions.
Building strong customer relationships and delivering customer-centric solutions.
Order Support Specialist Jobs
By SHEIN Distribution Corporation At Los Angeles, CA, United States
Voluntary Benefit Offerings (Voluntary Life/AD&D, Hospital Indemnity, Critical Illness, and Accident)
Relevant customer service work experience is preferred.
Communicate with customers to confirm the order information via email, telephone, etc.
Identify risks level of an order.
Provide feedback in time when finding work-related problems.
High school diploma or equivalent.
Customer And Data Support - Complaint Management
By MillenniumSoft Inc At Birmingham, AL, United States
Has basic knowledge of theories, practices and procedures in a job family or skill related to software and support
Applies knowledge and skills to complete own work. Depends on others for instruction, guidance and direction.
This position will support the Integrated Solutions Data and Customer Support Team by supporting our complaint management across the platform.
The ideal candidate will also have excellent written and verbal communication skills. This position will be remote.
Customer and Data Support - Complaint Management
Typically is a college / university graduate or has equivalent experience.
Customer Order Specialist Ii
By Penumbra, Inc. At Alameda, CA, United States
Adhere to the Company’s Quality Management System (QMS) as well as domestic and global quality system regulations, standards, and procedures.
Intake of VA orders, maintain documentation and collaborate with Finance when necessary.
Strong oral, written and interpersonal communication skills required
Competence with Microsoft Office (Word, Excel, Power Point); SAP experience desirable
Keen attention to detail and the ability to manage multiple tasks and deadlines are also required
Review hospital purchase orders received via EDI, ensuring all required information is accurate for release and shipment.
Customer Management Specialist Jobs
By FLEETCOR At Wichita, KS, United States
Providing constructive feedback to CLC Management about customer issues and concerns
Expanding and building strong, long-term relationships with primary contacts, key stakeholders and Senior Managers within each assigned customer
Identifying and nurturing growth opportunities within each assigned customer and communicating those opportunities to a manager
Preference will be given to candidates with experience with office experience or hotel front desk role
Excellent verbal and written communication skills are required and presentation skills are preferred
Superior interpersonal skills and the ability to communicate and interact with customer contacts at all levels
Customer Order Management Specialist
By Cummins Inc. At , New Hudson, 48165, Mi
0-2 years customer order management; customer-facing; supply chain/logistics; international trade experience preferred
Acts as single-point-of-contact to the customer for order inquiries and escalations; Manage escalations to closure.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Work location is flexible. Experience in BMS transactions highly regarded.
Receiving, invoicing, costing in a timely manner and meeting month end requirements.
Support internal controls audit requirements.

Are you an experienced Customer Support and Order Management Specialist looking for an exciting new challenge? We are looking for a highly motivated individual to join our team and help us provide exceptional customer service. You will be responsible for managing customer orders, resolving customer inquiries, and providing technical support. If you have excellent communication skills, a passion for customer service, and a desire to make a difference, this could be the perfect job for you!

Overview Customer Support and Order Management Specialists are responsible for providing customer service and managing orders for a company. They are the primary point of contact for customers and are responsible for ensuring customer satisfaction. They must be able to handle customer inquiries, process orders, and provide technical support. Detailed Job Description Customer Support and Order Management Specialists are responsible for providing customer service and managing orders for a company. They must be able to handle customer inquiries, process orders, and provide technical support. They must be able to troubleshoot customer issues and provide solutions. They must be able to maintain customer records and ensure customer satisfaction. They must be able to manage customer orders and ensure timely delivery. They must be able to provide customer feedback and make recommendations for improvement. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to multitask
• Ability to troubleshoot customer issues
• Knowledge of order management systems
• Knowledge of customer service processes
• Knowledge of technical support processes
• Knowledge of customer records management
• Knowledge of customer feedback processes
Job Qualifications
• Bachelor’s degree in business, customer service, or related field
• Previous experience in customer service or order management
• Knowledge of customer service processes
• Knowledge of order management systems
• Knowledge of technical support processes
• Knowledge of customer records management
• Knowledge of customer feedback processes
Job Knowledge
• Knowledge of customer service processes
• Knowledge of order management systems
• Knowledge of technical support processes
• Knowledge of customer records management
• Knowledge of customer feedback processes
Job Experience
• Previous experience in customer service or order management
• Experience in troubleshooting customer issues
• Experience in providing customer feedback
• Experience in managing customer orders
Job Responsibilities
• Handle customer inquiries and provide solutions
• Process customer orders and ensure timely delivery
• Provide technical support to customers
• Maintain customer records and ensure customer satisfaction
• Troubleshoot customer issues and provide solutions
• Manage customer orders and ensure timely delivery
• Provide customer feedback and make recommendations for improvement