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Customer Support Agent Jobs

Customer Support Agent Jobs
By LC EXCLUSIVE At California, United States
Previous experience in customer service or hospitality also a plus, but not required.
Present, promote and sell packages using proven sales techniques to prospective customer.
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
Collaborate with other departments to develop workable business solutions to customer satisfaction issues.
A high school diploma or GED equivalently.
Virtual Customer Support Agent
By LC EXCLUSIVE At Pompano Beach, FL, United States
While previous experience in customer service or hospitality is advantageous, it is not a strict requirement
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Minimum age requirement: 18 years old
Strong communication skills with a customer-centric approach (a background in sales is a plus)
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information.
Virtual Customer Support Agent
By LC EXCLUSIVE At United States
While previous experience in customer service or hospitality is advantageous, it is not a strict requirement
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Minimum age requirement: 18 years old
Strong communication skills with a customer-centric approach (a background in sales is a plus)
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information.
Virtual Customer Support Agent
By LC EXCLUSIVE At California, United States
While previous experience in customer service or hospitality is advantageous, it is not a strict requirement
Provide exceptional customer support throughout the booking process, addressing inquiries, resolving concerns, and ensuring a seamless travel planning experience.
Minimum age requirement: 18 years old
Strong communication skills with a customer-centric approach (a background in sales is a plus)
Plan and arrange transportation, accommodations, travel insurance, and additional services as needed to create comprehensive travel itineraries.
Maintain accurate and organized records of client interactions, travel arrangements, and other relevant information.
Online Healthcare Customer And Technical Support Agent
By ZenPatient At United States
Working closely with our internal technical teams to bridge the gap between vendor requirements and platform capabilities.
Detail-oriented with strong organizational skills to manage multiple vendor relationships.
Contributing to the development of support resources such as FAQs and knowledge base articles to empower patients to find solutions independently.
Collaborating with our vendors to understand integration requirements, troubleshoot technical issues, and coordinate solutions for seamless platform functionality.
Problem-solving skills to diagnose and resolve technical issues and suggest appropriate solutions.
Excellent communication skills with a friendly and patient demeanor.
Customer Support Agent Jobs
By Karat Financial At United States
Excellent multitasker and time management - handle multiple streams of inbound requests and several open tasks at a time.
Investigate and manage declined transactions and customer notifications.
Ensure timely resolution of customer problems while maintaining a positive customer experience.
2+ years of customer support or similar client-facing experience.
Experience using ticketing systems: (Zendesk, Salesforce, etc)
Remote (within the US) and flexible work culture
Customer Install Support Agent
By Verizon At , Temple Terrace $50,000 - $92,000 a year
Acquiring and maintaining current knowledge of relevant product offerings and support policies to provide a best in class installation experience
CTT+ certification or technical training experience
Work closely with peers across all departments, to ensure an exceptional, and seamless experience for our customers
Associates Degree or Equivalent Work Experience
Experience with telematics installation, low voltage electronics, and automotive mechanical experience
3+ years experience in a telematics installation role
Customer Care Agent - Seasonal Support
By WilsonHCG At United States
● Easily identify opportunities to educate our customers and provide a personalized and exceptional experience
● Experience using systems such as Salesforce Service Cloud, Freshdesk, and/or Zendesk
● Experience using phone systems such as Natterbox, GotoConnect, Freshcaller, Five9, etc.
● Knowledge of Google Suite and/or Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
● Strong customer service skills - empathetic, responsive, patient, and conscientious.
○ Work independently in a remote environment.
Bilingual Customer Support Agent (Brazilian-Portugese And English Speaking)
By CoinFlip At , Remote
Completing all expected training to continue to grow and validate their abilities
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Adhering to all performance expectations documented in the Customer Support Confluence page
High School Diploma or equivalent required
Customer Support Agent Jobs
By SkySlope At , Sacramento, 95814 $22 an hour
Experience providing a high level of customer service, preferably in a technology environment or call center
Experience with both Microsoft and Mac platforms
Experience using a variety of different web browsers
Excellent written and verbal communication skills
Contributing to the efficiency of the software support department, while also supporting their team members
Be a subject matter expert on the SkySlope platform and confidently resolve issues customers are having
Inforce Customer Support Agent
By EquiTrust Life Insurance Company At , West Des Moines, 50266, Ia
Maintains a basic knowledge and understanding of all products offered by EquiTrust.
Successfully manages a large volume of inbound calls in a timely manner.
Willingly takes on additional responsibilities as requested in order to accomplish department and Company objectives.
Must have basic mathematical, organizational, and problem-solving skills with attention to detail.
Ability to prioritize workflows, establish and meet deadlines and manage multiple concurrent tasks.
Basic computer skills and the ability to navigate multiple systems and programs including Microsoft Office, proprietary systems, and other technology solutions.
Customer Support Agent (Overnight)
By Olliv By CoinFlip At United States
Completing all expected training to continue to grow and validate their abilities
Basic knowledge of cryptocurrency and blockchains
General passion and knowledge of fintech and crypto
Supporting our ATM customer base via phone and chat
Validating customers who want to increase buy limits
Handling any functional questions regarding the usage of our terminals
Customer Support Agent - Temp
By Rupa Health At , Remote
Highly organized, able to think 1 step ahead, takes initiative, time management, and able to handle many tasks
We all wear many hats so responsibilities may change over time!
Strong communication & customer service skills
Work remotely - anywhere in the USA
Hi! I’m Tim, Customer Support Manager at Rupa!
Customer support interactions with practitioners, patients, and lab partners through chat, email, and phone
Customer Support Agent (Peoria)
By Clae Solutions At Pekin, IL, United States

We are seeking a Client Support Specialist to join our team! We are currently experiencing explosive growth and need to add to our Peoria office. The ideal candidate will be organized, ...

Technical Customer Support Agent
By ADP At Parsippany, NJ, United States
Microsoft Certified Professional (MCP) or equivalent certification/experience
2 years' experience with Enhanced Time and/or Workforce Manager
Are you ready to join a company offering career advancement opportunities throughout your career journey?
1 - 3 years ADP Client Services or equivalent outside experience
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Other Acceptable Experiences Could Include
Customer Support Agent - Us
By VanMoof At United States
Native English (UK/US/AUS/CA) communication skills, both written and spoken – any other language is a major bonus!
Your work week will be from Wednesday until Sunday with Monday and Tuesday off.
The work hours vary between 10.45 AM - 9.45 PM. You almost never work longer than a normal shift!
Be our first port of call for our North American support issues and customer service.
Get smart with your working hours, so that every customer gets an answer when they need it.
Become a walking Encyclopedia about all VanMoof products we've ever sold, so you can answer customer questions in an instant.
Customer Support Agent 40$ Per Hour
By Department of Consumer & Business Services At United States
Content Creation and Help Center Management (10%)
Manage and organize a portion of all inbound tickets from customers and internal team members
Leverage support tools to efficiently deliver a world class customer experience and gather customer feedback
Become a Relo Product expert and help both customers and coworkers succeed via knowledge sharing
Standardize best practices, knowledge bases, and external-facing documentation to create scale in the customer support role
2-3+ years of proven experience in a customer-facing role at a technology solution, agency, brand or media company.
Remote Customer Care Agent Support
By Lighting New York At Pennsylvania, United States
Basic knowledge of the e-commerce industry and order processing.
Ability to work as part of a team while being self motivated in a remote environment.
Prior experience with FedEx or UPS is a bonus.
Ability to “smile through the phone” and deliver a positive experience to customers.
Provide timely and accurate information to customers regarding products, services, order status, etc.
Follow up with customers regarding questions or concerns that could not be immediately resolved by a Tier 1 agent.
Customer Support Agent - Full Time
By PHX Management Group At Chandler, AZ, United States
Upselling new products or services when needed to benefit the customer needs
Attending training meetings and virtual conference calls to retain fresh knowledge of our client’s sales, promotions, or updates to product lines
A natural problem-solver with the ability to manage customer complaints with ease
Assisting customers in person by determining their unique needs and presenting appropriate products and services that will increase customer satisfaction
Ensuring sales transactions are completed accurately, timely, and catered to the customer’s unique specifications and desires
Informing customers of pricing options, sales promotions, anticipated delays, installation dates, or any additional information that they may need
Customer Support Agent Jobs
By Ad Hoc Labs At , Los Angeles, Ca
Knowledge/experience with troubleshooting difficult technology issues.
Exceptional reading, listening and writing skills.
Experience with software such as Google Docs, Slack, etc.
Experience with Customer Service Software (Desk, ZenDesk, Help Scout, etc.)
Collaborate with other agents to resolve issues and respond to cases in a timely, accurate, and professional manner.
Follow internal guidelines for appropriate customer communication.

Are you looking for a job that will let you help people while also having fun? We are looking for a Customer Support Agent who is passionate about providing excellent customer service and loves problem-solving. If you have a positive attitude and enjoy working with people, this could be the perfect job for you!

Overview:

Customer Support Agents provide customer service and technical support to customers. They respond to customer inquiries, troubleshoot customer issues, and provide solutions to customer problems. They also provide product information and help customers with product orders.

Detailed Job Description:

Customer Support Agents are responsible for responding to customer inquiries, troubleshooting customer issues, and providing solutions to customer problems. They must be able to provide accurate and timely information to customers. They must be able to explain technical concepts in a way that is easy to understand. They must be able to handle customer complaints and provide solutions to customer issues. They must also be able to provide product information and help customers with product orders.

What is Customer Support Agent Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot customer issues
• Ability to explain technical concepts in a way that is easy to understand
• Knowledge of customer service principles and practices
• Knowledge of product information and ordering processes
• Ability to handle customer complaints
• Ability to provide solutions to customer issues
• Ability to work independently and as part of a team

What is Customer Support Agent Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of product information and ordering processes
• Ability to work independently and as part of a team

What is Customer Support Agent Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product information and ordering processes
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Support Agent Job Experience?

• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a technical support role

What is Customer Support Agent Job Responsibilities?

• Respond to customer inquiries in a timely manner
• Troubleshoot customer issues and provide solutions
• Provide product information and help customers with product orders
• Handle customer complaints and provide solutions
• Explain technical concepts in a way that is easy to understand
• Follow up with customers to ensure their satisfaction