Customer Success Manager, Business Development
By Chess.com At , Remote
Create and maintain cross-functional project management responsibilities and timelines assigning and communicating tasks internally
5+ years of partnership / key account management experience, ideally from gaming and/or other sports industry
Strong discipline and ability to manage multiple project timelines and responsibilities for multiple internal and external stakeholders
Strong interpersonal, written, and oral communication skills
We are 100% remote (always have been, always will be!)
You will work together with our Business Development and Partnership team. Your main responsibilities will be:
Partner, Customer Success Jobs
By Clutch Group, Inc. At , Remote Up to $250,000 a year
Lead teams of Senior/Engagement managers & consultants in executing cutting-edge analytical solutions and capabilities for clients.
Analyze clients' business to generate insights, develop recommendations, and present to clients and management.
Be accountable for a book of business of client accounts, including growth strategy, P&L management, resource planning, and client escalations.
Education from a top-tier university (Master’s degree) or 10+ years of work experience with a Bachelor’s degree.
Design a roadmap for building analytics capabilities for customer portfolios, understanding their strategic direction.
Developed teams with diverse backgrounds and skills.
Partner, Customer Success, Banking
By Clutch Group, Inc. At , Remote Up to $250,000 a year
Understanding the customer’s business, generating insights, developing recommendations, and presenting these to clients and their management.
Create strategy and design plans for building analytics capabilities for a client portfolio
Hands on experience with the banking and/or financial services industry required
10+ years of experience in managing and scaling engagements across various industries or functions with demonstrated track record of successful leadership
Experience working with reputed consulting firms
Experience in developing and nurturing cross-functional and cross-cultural teams globally

Are you looking for an exciting opportunity to help customers succeed? We are looking for a Customer Success Business Partner to join our team and help our customers reach their goals. You will be responsible for developing and maintaining relationships with customers, providing guidance and support, and ensuring customer satisfaction. If you have a passion for helping customers and a drive to succeed, this is the perfect job for you!

Overview A Customer Success Business Partner is responsible for developing and maintaining relationships with customers to ensure their satisfaction and success. They work closely with customers to understand their needs and provide solutions to meet those needs. They also work with internal teams to ensure customer success and satisfaction. Detailed Job Description A Customer Success Business Partner is responsible for developing and maintaining relationships with customers to ensure their satisfaction and success. They must be able to identify customer needs and provide solutions to meet those needs. They must be able to communicate effectively with customers and internal teams to ensure customer success and satisfaction. They must be able to analyze customer data and provide insights to help improve customer experience. They must be able to develop and implement strategies to increase customer retention and loyalty. Job Skills Required
• Excellent communication and interpersonal skills
• Ability to identify customer needs and provide solutions
• Ability to analyze customer data and provide insights
• Ability to develop and implement strategies to increase customer retention and loyalty
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer success best practices
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least 3 years of experience in customer success or related field
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer success best practices
• Excellent communication and interpersonal skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer success best practices
• Knowledge of customer segmentation and targeting
• Knowledge of customer analytics and reporting
• Knowledge of customer journey mapping
Job Experience
• At least 3 years of experience in customer success or related field
• Experience in developing and implementing customer success strategies
• Experience in customer segmentation and targeting
• Experience in customer analytics and reporting
• Experience in customer journey mapping
Job Responsibilities
• Develop and maintain relationships with customers to ensure their satisfaction and success
• Identify customer needs and provide solutions to meet those needs
• Communicate effectively with customers and internal teams to ensure customer success and satisfaction
• Analyze customer data and provide insights to help improve customer experience
• Develop and implement strategies to increase customer retention and loyalty
• Monitor