Customer Strategy Manager Jobs in Texas

Partner effectively operational teams including contact center workforce management, training and change management teams

Extensive Excel or SQL experience, bonus points for R or other programming skills

Manage multiple priorities in a face-paced environment with effective communication and thorough follow through

4+ years of experience in consulting, analytics, supply chain, or corporate strategy in a high-growth environment is a plus

Passion for customer experience, transformation, and acting as a change agent

Experience working with start-ups and/or industry bodies focused on innovation in customer service technologies

Demonstrated high level project management skills

Drive stakeholder alignment and management to ensure successful implementation of projects

Strategic Portfolio / Project management principles

9+ years of relevant work experience

Strong relationship building and problem resolution skills

Strong written and verbal communication and presentation skills