Customer Strategy Manager Jobs in Arkansas

Customer service operations experience; quality and training, escalations, workforce management, technical product issue resolution

Proven experience (7+ years) in building and managing teams, including establishing operational processes that allow for scale through autonomy.

Deep domain expertise owning the design and creation of an excellent customer experience

Demonstrated experience building relationships with stakeholders

Exceptional analytical, critical thinking, and problem solving skills

Develop and implement a Customer Care and Product strategy that effectively addresses customer needs and drives customer advocacy