Customer Solutions Rep - Collector
By Ally Financial At , Jacksonville, 32258, Fl
Offer suitable alternatives, in addition to explaining consequences of delinquency to customers in the attempt to resolve delinquency.
Prior experience in financial services or similar industry preferred.
Associate's degree or Bachelor's degree in business or related field may be used in lieu of experience.
Bilingual skills (Spanish) are a plus.
Excellent listening, oral, and written communication skills.
Sales and/or persuasive negotiation skills.
Senior Customer Solutions Specialist
By impact.com At Columbus, OH, United States
Detail-oriented, able to effectively prioritize tasks and solid time management.
Experience (6+ years) in all of these areas is preferable:
Technical or Analytical Campaign Manager
Professional interpersonal skills, excellent written and verbal communication.
Hungry to learn and continuously grow your knowledge as the Product/Business evolves.
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
Customer Solutions Specialist Jobs
By impact.com At Santa Barbara, CA, United States
Detail-oriented, able to effectively prioritize tasks and solid time management.
Experience (3+ years) in all of these areas is preferable:
Technical or Analytical Campaign Manager
Professional interpersonal skills, excellent written and verbal communication.
Hungry to learn and continuously grow your knowledge as the Product/Business evolves.
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.
Customer Solutions Rep - Collector
By Ally Financial At , , Ar $23 an hour
Student loan and 529 educational assistance programs
Offer suitable alternatives, in addition to explaining consequences of delinquency to customers in the attempt to resolve delinquency.
Prior experience in financial services or similar industry preferred.
Associate's degree or Bachelor's degree in business or related field may be used in lieu of experience.
Bilingual skills (Spanish) are a plus. Excellent listening, oral, and written communication skills.
Attention to detail. Professional phone etiquette. Skip tracing skills preferred. Sales and/or persuasive negotiation skills.
Customer Solutions Manager - Remote | Wfh
By Get It Recruit - Healthcare At New York, NY, United States

Your Role Will Include As a Customer Success Manager, you will be responsible for facilitating the successful implementation and usage of cutting-edge satellite-derived data solutions for ...

Customer Solutions Manager Jobs
By ePac Flexible Packaging At Boulder, CO, United States
Excellent time management and multitasking skills
Minimum 2-3 years management experience
Job Knowledge, Skills & Abilities
Manages day-to-day activities related to incoming customer solutions needs and offers consistent suggestions for customer solutions contactflow.
Ability to understand and interpret packaging requirements and customer initiatives to ensure a successful customer experience.
Develops and manages training programs and methods to increase the efficiency of the team.
Customer Solutions & Claims Associate
By Nestlé USA At , Seattle, Wa $55,000 - $65,000 a year
2 years’ experience in Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc. is preferred.
Excellent written and verbal communication skills
Well-organized, methodical thinker with excellent decision-making skills
Strong and creative problem-solving skills
Responsibilities and essential job functions include but are not limited to the following:
Receive and submit orders on behalf of customers.
Customer Solutions Analyst Jobs
By Easton Consulting Technologies At , Remote $35,000 - $45,000 a year
Experience in project management and task management; capable of getting things done
Analyze usage of project management tools, like Clickup, and help establish reporting
Associate or Bachelor’s Degree with 1+ years of professional experience in an IT or data-driven role
Experience working in FinTech, financial services, retail trading, and/or prop firms are desired, but not required
Strong communication skills and a keen eye for details
Experience with Business Intelligence (BI) dashboards and data reporting frameworks
Platform Solutions - Greensky - Customer Solutions Advocate Specialist - Remote
By Goldman Sachs At , Atlanta, 30326, Ga
Acknowledges receipt of complaints, grievances, and other adverse items, logs them accurately and on time and notifies appropriate parties promptly.
Excellent written, verbal, facilitation and presentation skills.
Strong analytical, problem solving and decision-making skills.
2+ years of experience in complains processing, preferably in the Bankcard processing industry.
BA/BS Finance, Economics, Business or other related field.
In depth knowledge of card transactions and Visa/MasterCard regulations preferred.
Manager Business Customer Solutions
By PSEG At Springfield, NJ, United States

**Requisition** : 74460 **PSEG Company:** Public Service Electric & Gas Co. **Salary Range** : $ 121,300 - $ 242,600 **Incentive** : PIP 20% **Work Location Category** : Remote Local **PSEG** ...

Customer Solutions Representative Jobs
By Elwood Staffing Services, Inc. At Peachtree Corners, GA, United States
Order entry experience required. Strong interpersonal and listening skills.
Highly organized multitasker with ability to manage time well.
$ 19.00 to $ 20.00 / hour
First Shift ( Monday through Friday )
Must be highly organized, detail-oriented, and consistently follow-through.
Effectively and thoroughly communicate through email and telephone.
Customer Solutions Associate Jobs
By Ancestry At United States
You will build a positive experience with our customers whilst navigating multiple
Knowledge to solve problems for customers
You have excellent written and verbal communication skills
knowledge to solve problems for customers
Support our Members through Live Chat, Email and phone channels providing
Relevant support and advice on their subscriptions and accounts
Manager Business Customer Solutions
By PSEG At , Township Of Lawrence, Nj $121,300 - $242,600 a year
BS/BA plus 7 years’ work experience or, in lieu of a degree, 10 years’ related business experience.
Knowledge of tariffs and NJ administrative code.
Demonstrated planning and organizational skills.
Strong skills in oral and written communication to respond to internal and external executive and regulatory inquires.
BPU approved programs, including Clean Energy Future Electric Vehicle Programs
Significant medium to large-sized projects of a complex nature and projects with regional significance and/or technical complexity.

Are you a customer-focused problem solver looking for a new challenge? We are looking for an experienced Customer Solutions Manager to join our team and help us provide the best customer experience possible. As a Customer Solutions Manager, you will be responsible for developing and implementing strategies to ensure customer satisfaction and loyalty. You will also be responsible for managing customer inquiries and resolving customer issues. If you have a passion for customer service and a drive to exceed expectations, then this is the job for you!

Overview:

A Customer Solutions Manager is responsible for managing customer relationships and providing customer support. They are responsible for understanding customer needs and providing solutions to meet those needs. They must be able to effectively communicate with customers and build relationships. They must also be able to identify customer issues and develop solutions to resolve them.

How To Become an Customer Solutions Manager:

To become a Customer Solutions Manager, you will need to have a combination of education, experience, and skills. You should have a bachelor’s degree in business, marketing, or a related field. You should also have experience in customer service, sales, or a related field. Additionally, you should have strong communication and problem-solving skills.

Customer Solutions Manager Skills:

• Customer service
• Communication
• Problem-solving
• Relationship building
• Negotiation
• Conflict resolution
• Time management
• Analytical thinking
• Interpersonal skills

What is Customer Solutions Manager Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management systems
• Knowledge of sales and marketing principles
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer service trends
• Knowledge of customer service regulations

What is Customer Solutions Manager Responsibilities?

• Manage customer relationships
• Provide customer support
• Identify customer needs
• Develop solutions to meet customer needs
• Communicate with customers
• Build relationships with customers
• Resolve customer issues
• Monitor customer feedback
• Analyze customer data
• Develop customer service policies

What is Customer Solutions Manager Experience?

• Experience in customer service
• Experience in sales
• Experience in customer relationship management
• Experience in customer service software
• Experience in customer service best practices
• Experience in customer service regulations

What is Customer Solutions Manager Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• Strong communication and problem-solving skills
• Ability to build relationships with customers
• Ability to negotiate and resolve conflicts
• Ability to analyze customer data
• Ability to develop customer service policies

Customer Solutions Manager Educations:

• Bachelor’s degree in business, marketing, or a related field
• Master’s degree in business, marketing, or a related field
• Professional certification in customer service
What tools help Customer Solutions Manager work better?
• Customer relationship management (CRM) software
• Customer service software
• Project management software
• Data analysis software
• Communication tools
• Collaboration tools
Good tips to help Customer Solutions Manager do more effectively?
• Listen to customer feedback and use it to improve customer service.
• Develop customer service policies that are easy to understand and follow.
• Use data analysis to identify customer needs and develop solutions.
• Use customer relationship management software to track customer interactions.
• Develop relationships with customers to build trust and loyalty.
• Stay up-to-date on customer service trends and best practices.
Common Customer Solutions Manager interview questions?
• How do you handle customer complaints?
• What experience do you have in customer service?
• How do you build relationships with customers?
• How do you use data analysis to identify customer needs?
• How do you stay up-to-date on customer service trends?
• What strategies do you use to resolve customer issues?