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Customer Solutions Consultant Jobs in Texas

Sr. Customer Solutions Engineer - Duo Security
By Duo Security At , Austin
Strategic Planning and Account Management:
Effectively manage customer expectations about our features, functionality and limitations
Consistently grow your knowledge of the broader security landscape and expertly position Duo by handling objections related to competitive solutions.
Developing and implementing tailored strategies that provide continued value to the customer, ensuring renewals and driving long-term account growth
Driving seamless onboarding processes and working cross-functionally with our support and services team to proactively lead successful deployments
Conducting virtual (and eventually onsite) product roadmap presentations and business reviews.
Technology Solutions Consultant - Medicaid Mmis
By Conduent At , Atlanta, 30303, Ga $103,000 - $134,000 a year
5+ years' experience in MMIS delivery/operations, product management or implementations
Education: Bachelor's from an accredited institution. Equivalent work experience, certifications and technical credentials will be considered.
Mentor other associates to enhance their product knowledge, technical acumen, and technical sales skills.
Knowledge of security, hosting, and infrastructure trends and requirements
Validates services and product functionality solution in written narrative and oral presentations to assure solution adherence and compliance with client requirements
Experience with healthcare and Medicaid business or technical services with government clients across all phases of the program lifecycle
Technical Solutions Consultant, Cloud Security Customer Success
By Google At Colorado, United States
3 years of experience in security engineering, security operations, vulnerability management, incident management, security assessments, or security assurance/compliance.
Experience with SIEM, identity/access management, network security, system administration, data protection, security log analysis, pen testing.
Bachelor’s degree in Engineering, Computer Science, or equivalent practical experience.
Experience with automating IT processes with scripting and coding.
Ability to travel up to 20% as required.
Master’s degree in Engineering, Computer Science, or a related field.
Customer Solutions & Claims Associate
By Nestlé USA At , Seattle, Wa $55,000 - $65,000 a year
2 years’ experience in Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc. is preferred.
Excellent written and verbal communication skills
Well-organized, methodical thinker with excellent decision-making skills
Strong and creative problem-solving skills
Responsibilities and essential job functions include but are not limited to the following:
Receive and submit orders on behalf of customers.
Platform Solutions - Greensky - Customer Solutions Advocate Specialist - Remote
By Goldman Sachs At , Atlanta, 30326, Ga
Acknowledges receipt of complaints, grievances, and other adverse items, logs them accurately and on time and notifies appropriate parties promptly.
Excellent written, verbal, facilitation and presentation skills.
Strong analytical, problem solving and decision-making skills.
2+ years of experience in complains processing, preferably in the Bankcard processing industry.
BA/BS Finance, Economics, Business or other related field.
In depth knowledge of card transactions and Visa/MasterCard regulations preferred.

Are you looking for a job that will challenge and reward you? We are looking for a Customer Solutions Consultant to join our team and help us provide exceptional customer service. You will be responsible for resolving customer inquiries, troubleshooting technical issues, and providing solutions to customer needs. If you have a passion for helping people and a knack for problem solving, this could be the perfect job for you!

An Customer Solutions Consultant is a professional who provides customer service and technical support to customers. They are responsible for helping customers with their inquiries, troubleshooting technical issues, and providing solutions to customer problems. They must have excellent communication and problem-solving skills, as well as a strong knowledge of the products and services they are supporting. To become an Customer Solutions Consultant, you will need to have a high school diploma or equivalent. You may also need to have some experience in customer service or technical support. Additionally, many employers require Customer Solutions Consultants to have certifications in specific software or products. The skills required for a Customer Solutions Consultant include excellent communication and customer service skills, problem-solving skills, and technical knowledge. Additionally, they must be able to work independently and be comfortable working with computers and software. The knowledge required for a Customer Solutions Consultant includes a strong understanding of the products and services they are supporting, as well as the technical aspects of the job. Additionally, they must have a good understanding of customer service principles and practices. The responsibilities of a Customer Solutions Consultant include responding to customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. Additionally, they must be able to provide technical support to customers and ensure that customer service standards are met. The experience required for a Customer Solutions Consultant includes customer service or technical support experience. Additionally, some employers may require experience in a specific software or product. The qualifications required for a Customer Solutions Consultant include a high school diploma or equivalent. Additionally, some employers may require certifications in specific software or products. The education required for a Customer Solutions Consultant includes a high school diploma or equivalent. Additionally, some employers may require certifications in specific software or products. Tools that help Customer Solutions Consultants work better include customer service software, customer relationship management (CRM) software, and help desk software. Additionally, they may use remote access software to provide technical support to customers. Good tips to help Customer Solutions Consultants do more effectively include staying organized, staying up to date on the latest products and services, and staying in touch with customers. Additionally, they should be proactive in finding solutions to customer problems.

Common Customer Solutions Consultant interview questions include:

• What experience do you have in customer service or technical support?
• How do you handle customer inquiries and complaints?
• What is your experience with specific software or products?
• How do you stay organized and prioritize tasks?
• What strategies do you use to ensure customer satisfaction?