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Customer Solutions Advisor Jobs in Ohio

Customer Solutions Jobs
By McMaster-Carr At , Aurora, 44202, Oh $65,000 - $75,000 a year
This career area offers front-line involvement with fast-paced day-to-day McMaster-Carr operations.
We are committed to comprehensive benefits to support employees and their dependents, such as:
Work Location: Hybrid remote in Aurora, OH 44202
Zero-dollar premiums for medical, dental, pharmacy, and vision plans for employees, spouses, and dependents
100% tuition reimbursement for employees
College assistance for your dependents
It Customer Solutions Principal
By FedEx Ground At Columbus, OH, United States
A top notch leadership team with the experience needed to grow and develop your career.
A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!
A strong FedEx brand consistently ranked among the world's most admired and trusted employers.
An open mind for new ideas and creative methods.
Ability to follow policies and procedures.
Ability to read, write and interpret information.
Senior Customer Solutions Specialist
By impact.com At Columbus, OH, United States
Detail-oriented, able to effectively prioritize tasks and solid time management.
Experience (6+ years) in all of these areas is preferable:
Technical or Analytical Campaign Manager
Professional interpersonal skills, excellent written and verbal communication.
Hungry to learn and continuously grow your knowledge as the Product/Business evolves.
Manage support cases to ensure issues are recorded, tracked, resolved, and follow ups are done in a timely manner.

Are you looking for an exciting and rewarding career in customer service? We are looking for a Customer Solutions Advisor to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing solutions to customer problems. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview A Customer Solutions Advisor is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. Detailed Job Description A Customer Solutions Advisor is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. They must be able to communicate effectively with customers and have a strong understanding of customer service principles. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles
• Ability to work independently and as part of a team
• Proficiency in using computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles
• Ability to troubleshoot technical issues
• Proficiency in using computer systems and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of customer service best practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Provide customer service and technical support to customers
• Respond to customer inquiries and resolve customer issues
• Troubleshoot technical issues and provide solutions to customer problems
• Communicate effectively with customers
• Maintain customer service records
• Follow up with customers to ensure satisfaction