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Customer Solutions Advisor Jobs in Iowa

Customer Solutions Engineer: Pnw
By LogRhythm, Inc. At , Remote $110,000 - $120,000 a year
Experience in SIEM technologies including dashboards, analytics, threat hunting, and problem-solving.
Experience in a customer-facing technical role (e.g., pre- or post-sales engineering).
Experience or formal training in Cyber Security.
Strong speaking, writing, and presentation skills.
Experience installing and working with Windows, *NIX, and SQL
Some software or scripting experience (e.g., regex, PowerShell, …).
Customer Solutions Analyst Jobs
By Easton Consulting Technologies At , Remote $35,000 - $45,000 a year
Experience in project management and task management; capable of getting things done
Analyze usage of project management tools, like Clickup, and help establish reporting
Associate or Bachelor’s Degree with 1+ years of professional experience in an IT or data-driven role
Experience working in FinTech, financial services, retail trading, and/or prop firms are desired, but not required
Strong communication skills and a keen eye for details
Experience with Business Intelligence (BI) dashboards and data reporting frameworks

Are you looking for an exciting and rewarding career in customer service? We are looking for a Customer Solutions Advisor to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing solutions to customer problems. If you have excellent communication and problem-solving skills, we want to hear from you!

Overview A Customer Solutions Advisor is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. Detailed Job Description A Customer Solutions Advisor is responsible for providing customer service and technical support to customers. They are the first point of contact for customers and are responsible for resolving customer inquiries, troubleshooting technical issues, and providing solutions to customer problems. They must be able to communicate effectively with customers and have a strong understanding of customer service principles. They must also be able to work independently and as part of a team. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to troubleshoot technical issues
• Knowledge of customer service principles
• Ability to work independently and as part of a team
• Proficiency in using computer systems and software
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles
• Ability to troubleshoot technical issues
• Proficiency in using computer systems and software
Job Knowledge
• Knowledge of customer service principles
• Knowledge of computer systems and software
• Knowledge of customer service best practices
• Knowledge of troubleshooting techniques
Job Experience
• Previous customer service experience
• Previous experience in a technical support role
• Previous experience in a customer service role
Job Responsibilities
• Provide customer service and technical support to customers
• Respond to customer inquiries and resolve customer issues
• Troubleshoot technical issues and provide solutions to customer problems
• Communicate effectively with customers
• Maintain customer service records
• Follow up with customers to ensure satisfaction