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Vp Of Customer Solutions Jobs

Vp, Health & Benefit Navigation Solutions
By Virgin Pulse At United States
10-15+ years experience in marketing, sales leadership, GM, or product line/brand management roles with product strategy and/or product management responsibilitie
5+ years relevant healthcare technology experience in the health & benefits navigation space
You also take pride in offering the following Core Skills, Competencies, and Characteristics:
Strong executive presence and presentation skills
Strong executive presence and presentation skills (both building and delivering)
Experience using quantitative and qualitative data to inform decisions and drive change
Executive Vp Of Customer Engagement
By Arcane Capital Partners At Little Rock, AR, United States
A minimum of two years of experience in a managerial customer service support role is required.
Medical, Dental, Vision, and Life benefits
401k offering starting in 2024
Opportunity for Advancement and Long-term Career
A high school diploma or equivalent GED is required.
A Bachelor's degree in Business Administration or a related field is preferred.
Vp Of Customer Success At Ai Cdp Saas
By Grey Matter Recruitment At New York, United States
Director-level Customer Success, Account Management or similar experience
Manage and grow C-suite client relationships
AI Marketing Automation & Analytics SaaS
$100m in funding from top investors
Circa 300 employees based in London, New York and multiple global offices
Partnered with the industry’s leading marketing automation/customer engagement platforms
Vp Of Customer Success At Ai Marketing Automation Saas
By Grey Matter Recruitment At New York, United States
Director-level Customer Success, Account Management or similar experience
Manage and grow C-suite client relationships
AI Marketing Automation & Analytics SaaS
$100m in funding from top investors
Circa 300 employees based in London, New York and multiple global offices
Partnered with the industry’s leading marketing automation/customer engagement platforms
Customer Solutions Jobs
By McMaster-Carr At , Aurora, 44202, Oh $65,000 - $75,000 a year
This career area offers front-line involvement with fast-paced day-to-day McMaster-Carr operations.
We are committed to comprehensive benefits to support employees and their dependents, such as:
Work Location: Hybrid remote in Aurora, OH 44202
Zero-dollar premiums for medical, dental, pharmacy, and vision plans for employees, spouses, and dependents
100% tuition reimbursement for employees
College assistance for your dependents
Vp, Customer Support Jobs
By Maven Clinic At Utica-Rome Area, United States
Strong leadership and people management skills, with the ability to inspire and motivate teams to achieve their full potential.
Vendor management: Collaborating with external vendors and partners to optimize support operations and ensure service level agreements are met.
Bachelor's degree in a relevant field (business, management, healthcare, etc.). MBA or other advanced degree is a plus.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Analytical mindset and data-driven decision-making abilities, with proficiency in leveraging customer support data and insights to drive improvements.
Experience in scaling customer support operations to support business growth and changing needs.
Vp Of Customer Success At Ai Customer Insights Saas
By Grey Matter Recruitment At New York, United States
Director-level Customer Success, Account Management or similar experience
Manage and grow C-suite client relationships
$100m in funding from top investors
Circa 300 employees based in London, New York and multiple global offices
Partnered with the industry’s leading marketing automation/customer engagement platforms
Spearhead the US CSM practice
Vp Of Customer Success (3290)
By NextPath Career Partners At California, United States
10+ years of experience in services in a Customer Success/Account Management capacity.
Experience building and scaling a customer success program from scratch.
2+ years of experience working with Salesforce.com ChurnZero (nice to have)
Excellent verbal and written communications skills with the ability to translate complex projects or datasets into meaningful analysis for all audiences
Strong analytical skills and exceptional attention to detail
Help define and evolve global processes, materials and tool experiences to maximize efficiency and reduce customer effort
Vp Of Customer Success
By Jobot At Jersey City, NJ, United States
Proven experience in customer facing sales, specifically within the higher education sector.
Exceptional leadership skills with the ability to manage and inspire a diverse team.
Manage and lead a high-performing customer success team, providing mentorship, guidance, and career development opportunities.
A minimum of 10 years of experience in leading customer facing organizations
Excellent communication and interpersonal skills, with the ability to establish strong relationships with key stakeholders.
Experience with data-driven decision making and quantitative analysis.
Vp Of Customer Success
By Jobot At Atlanta, GA, United States
Proven experience in customer facing sales, specifically within the higher education sector.
Exceptional leadership skills with the ability to manage and inspire a diverse team.
Manage and lead a high-performing customer success team, providing mentorship, guidance, and career development opportunities.
A minimum of 10 years of experience in leading customer facing organizations
Excellent communication and interpersonal skills, with the ability to establish strong relationships with key stakeholders.
Experience with data-driven decision making and quantitative analysis.
Vp Of Customer Success
By Jobot At Brooklyn, NY, United States
Proven experience in customer facing sales, specifically within the higher education sector.
Exceptional leadership skills with the ability to manage and inspire a diverse team.
Manage and lead a high-performing customer success team, providing mentorship, guidance, and career development opportunities.
A minimum of 10 years of experience in leading customer facing organizations
Excellent communication and interpersonal skills, with the ability to establish strong relationships with key stakeholders.
Experience with data-driven decision making and quantitative analysis.
Vp Of Customer Success
By Jobot At Charlotte, NC, United States
Proven experience in customer facing sales, specifically within the higher education sector.
Exceptional leadership skills with the ability to manage and inspire a diverse team.
Manage and lead a high-performing customer success team, providing mentorship, guidance, and career development opportunities.
A minimum of 10 years of experience in leading customer facing organizations
Excellent communication and interpersonal skills, with the ability to establish strong relationships with key stakeholders.
Experience with data-driven decision making and quantitative analysis.
Vp Of Customer Success
By Jobot At Miami, FL, United States
Proven experience in customer facing sales, specifically within the higher education sector.
Exceptional leadership skills with the ability to manage and inspire a diverse team.
Manage and lead a high-performing customer success team, providing mentorship, guidance, and career development opportunities.
A minimum of 10 years of experience in leading customer facing organizations
Excellent communication and interpersonal skills, with the ability to establish strong relationships with key stakeholders.
Experience with data-driven decision making and quantitative analysis.
Vp Of Customer Success
By Jobot At Boston, MA, United States
Proven experience in customer facing sales, specifically within the higher education sector.
Exceptional leadership skills with the ability to manage and inspire a diverse team.
Manage and lead a high-performing customer success team, providing mentorship, guidance, and career development opportunities.
A minimum of 10 years of experience in leading customer facing organizations
Excellent communication and interpersonal skills, with the ability to establish strong relationships with key stakeholders.
Experience with data-driven decision making and quantitative analysis.
Vp, Alternative Solutions Jobs
By Wilshire At Santa Monica, CA, United States
Provide education and mentoring to assist in professional growth
Develop and maintain relationships with private fund managers
Minimum 8 years of relevant experience
Excellent written, verbal, and quantitative analysis skills
Develop and Audit work for client delivery
Create new leads where applicable
Vp Of Customer Success
By Ludus At Grand Rapids, MI, United States
Ensure every member of the Customer Success team is contributing to our knowledge and knows the product inside and out.
Recruit, train, and mentor a high-performing team of customer success managers.
Foster a collaborative and supportive team environment that encourages knowledge sharing and professional development.
Ensure the customer success team is offered proper training understanding the product inside and out.
Identify opportunities for process enhancements, automation, and self-service options to improve the customer support experience.
Autonomous decision making — ability to make confident decisions on your own that benefit customers and the team.
Vp Of Customer Experience
By Whisker At Auburn Hills, MI, United States
Strong analytical skills and business acumen, with demonstrated data-driven approach to business management
Will perform additional responsibilities when required
BA in applicable field and/or 10 years of experience
Demonstrated leadership in fast-paced and challenging environments where you’ve managed ambiguity and adapted yourself and the team as the business evolves
Experience providing support for technical consumer products
Results-oriented with experience setting and exceeding goals and scoring high on key customer experience metrics
Vp Of Implementation & Customer Success
By HealNow At New York, NY, United States
Training skills and the willingness to learn about how a pharmacy workflow generally functions with their pharmacy management system.
Strong management skills to nurture a successful implementation and customer success team
Work with the HealNow Founder/CEO and Sales Team to prioritize top Pharmacy Management Systems with whom to build integration partnerships.
Become (or be) an expert and trusted advisor in the pharmacy space and with Pharmacy Management Systems executives
A conceptual and detailed understanding of account management and implementation
Have a network of strong executive relationships in pharmacy management systems and pharmacies across the country
Vp Of Digital Solutions
By Horizontal Talent At Fort Worth, TX, United States
Extensive experience in project, program and portfolio management planning and execution
Extensive knowledge in digital and omni-channel customer (client and sales) engagement capabilities and solutions
Comprehensive knowledge and capabilities associated with all aspects of sales, marketing and data functions
“Agile” systems development experience a plus
Financial services industry experience a plus
Successfully led strategic digital and/or omni-channel sales and marketing capabilities implementation in another company
Vp Of Customer Experience (Cx)
By eHire At Atlanta, GA, United States
Problem-Solving: Demonstrated ability to identify, analyze, and resolve complex customer issues, utilizing a data-driven and solution-oriented approach.
Results-Driven: Proven track record of meeting or exceeding customer satisfaction, retention, and revenue goals.
Adaptability: Ability to thrive in a fast-paced, rapidly evolving startup environment, adapting to changing priorities and effectively
Must live in Atlanta, GA (Hybrid role)

Are you an experienced leader looking to make an impact in the customer solutions space? We are looking for a VP of Customer Solutions to join our team and drive customer success. You will be responsible for developing and executing strategies to ensure customer satisfaction and loyalty. If you have a passion for customer service and a proven track record of success, we want to hear from you!

Overview:

The VP of Customer Solutions is responsible for leading the customer solutions team and developing strategies to ensure customer satisfaction and loyalty. This role requires a combination of strong leadership, customer service, and problem-solving skills. The VP of Customer Solutions will be responsible for developing and executing customer solutions initiatives, managing customer relationships, and ensuring customer satisfaction.

Detailed Job Description:

The VP of Customer Solutions is responsible for leading the customer solutions team and developing strategies to ensure customer satisfaction and loyalty. This role requires a combination of strong leadership, customer service, and problem-solving skills. The VP of Customer Solutions will be responsible for developing and executing customer solutions initiatives, managing customer relationships, and ensuring customer satisfaction. The VP of Customer Solutions will also be responsible for developing and implementing customer service policies and procedures, as well as providing training and support to the customer solutions team.

What is Vp Of Customer Solutions Job Skills Required?

• Strong leadership skills
• Excellent customer service skills
• Problem-solving skills
• Excellent communication and interpersonal skills
• Ability to manage customer relationships
• Ability to develop and implement customer service policies and procedures
• Ability to provide training and support to the customer solutions team

What is Vp Of Customer Solutions Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service or customer solutions
• Proven track record of developing and executing customer solutions initiatives
• Experience in managing customer relationships
• Knowledge of customer service policies and procedures

What is Vp Of Customer Solutions Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service metrics and analytics
• Knowledge of customer service best practices

What is Vp Of Customer Solutions Job Experience?

• 5+ years of experience in customer service or customer solutions
• Proven track record of developing and executing customer solutions initiatives
• Experience in managing customer relationships

What is Vp Of Customer Solutions Job Responsibilities?

• Develop and execute customer solutions initiatives
• Manage customer relationships
• Ensure customer satisfaction
• Develop and implement customer service policies and procedures
• Provide training and support to the customer solutions team
• Monitor customer service metrics and analytics
• Identify customer service best practices and implement them
• Analyze customer feedback and develop strategies to improve customer service