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Customer Service Rep I Jobs in Pennsylvania

Customer Service Rep I - Full Time
By Ward Transport & Logistics Corp. At Altoona, PA, United States
Must have proficient data entry skills with high attention to detail.
Serve customers by coordinating problem resolution between customers, Territory Sales Managers, and Operations personnel.
Must be extremely customer focused with good people skills.
Must have excellent communication skills and telephone etiquette.
Must have previous clerical experience in a business atmosphere.
Previous experience in the motor carrier industry is desirable.
Customer Service Jobs
By Elements Massage® At Mechanicsburg, PA, United States
Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications
Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Driven to create the best work environment for the employees and the best experiences for the client.
Pay starting at $11 - $13 per hour depending on experience
Customer Service Specialist I
By Aon At Fort Washington, PA, United States
Skills and experience that will lead to success:
Initiate claims and offer subsequent status information.
Flex your writing skills by drafting written responses to customer inquiries.
Minimum of 1 year of customer service experience or call center experience.
Strong interpersonal skills and the ability to relate to clients.
Strong attention to detail and organization skills.

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Rep I Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Rep I Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Rep I Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Rep I Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Rep I Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics