Customer Service Jobs

If you’re looking for a sales associate / customer service job where you can positively change the lives of clients in a meaningful way, then look no further!

Elements Massage in Mechanicsburg is a wellness studio looking for an engaging, fearless, outgoing personality to lead retail sales and customer service of potential clients and current members. Our business is built on Elements Wellness Program sales and we reward our team when we meet our objectives.

Responsibilities And Duties

• Following our proven sales process to enroll clients into the Elements Massage Wellness Program
• Being the first and final face of hospitality, whether on the phone or in the studio
• Ensuring the client appointment paperwork and payment process is brief, painless, and accurate
• Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan
• Working as a team with our Manager and Massage Therapists to create an environment where clients are the center of the world

Qualifications And Skills

• Driven to create the best work environment for the employees and the best experiences for the client.
• Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
• The right candidate can turn every incident of client criticism to a story of great customer service. Qualifications
• Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
• Must have weekend and evening availability
• The right candidate must like talking, but more important, love listening to all new clients, established clients, and prospective clients.
• Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
• Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
• Punctual and Reliable

PA00001

Benefits

• Pay starting at $11 - $13 per hour depending on experience
• A complimentary monthly massage at the studio
• Room for career advancement
• Commissions and bonus based on monthly conversion numbers and sales

©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.