Customer Service Specialist On Remote Jobs in Ohio

Communicate professionally with clients and colleagues

Engage with clients and ask questions to determine their wants, needs, preferences, and expectations

Research, plan, and organize itineraries based on client needs

Create quotes, itineraries, and invoices

Stay up to date with industry news, changes, restrictions and best practices

Must be 18+ and a resident of the United States

Communicate professionally with clients and colleagues

Engage with clients and ask questions to determine their wants, needs, preferences, and expectations

Research, plan, and organize itineraries based on client needs

Create quotes, itineraries, and invoices

Stay up to date with industry news, changes, restrictions and best practices

Must be 18+ and a resident of the United States

Communicate professionally with clients and colleagues

Engage with clients and ask questions to determine their wants, needs, preferences, and expectations

Research, plan, and organize itineraries based on client needs

Create quotes, itineraries, and invoices

Stay up to date with industry news, changes, restrictions and best practices

Must be 18+ and a resident of the United States

Day shift hours, 5 days per week (must be willing to work weekends)

On-call 3-4 times per year

Rotate 3 working Holidays per year

Investigate and resolve hospital shipment problems.

Health Spending Accounts & Flexible Spending Accounts

Disability and Insurance: Short + Long Term

Provide feedback to the upper management regarding incoming consumer contacts and provide recommendations on how to improve moving forward

1-2 years of experience of Customer Service experience using phone, email, and chat in and e-commerce company is a plus

Experience performing extensive research to resolve complex customer inquiries

Strong customer service and office administrative skills and proficiency with Microsoft office applications required

Intellect – applies knowledge and wisdom

Facilitate business development and client referral goals by actively cross-selling and referring customers

more information about our extensive benefits offerings please check out our

Applies knowledge of policies and procedures and utilizes general understanding of the business and organization. Complies with company and regulatory guidelines.

At least 2 years of related customer service experience

Prior call center experience is a plus, but not required

Focused one-on-one meetings with your manager

For Colorado Applicants: The salary range for this role is $33,000 - $55,000 based on experience.