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Customer Service And Sales Team Lead Jobs

Service And Sales Lead - Manufacturing
By Jobot At Indianapolis, IN, United States
Gather customer requirements from Sales team and/or Service Managers
Promote and transfer the offers to internal stakeholders (Sales and/or Service Managers)
Support orders management to ensure the orders schedule with Sales is respected and communicate eventual deviations
Knowledge and experience of ERP systems, Business Central would be a plus
Specify and scope the Company offering and build the best costing strategy
Package Company offering in a standard format (document), utilizing value-selling argumentation
Team Lead, Customer Service
By CPSI At , Remote
Strong organizational, multi-tasking, and time-management skills.
Works closely with division and executive management
Communicate all corporate matters in a positive and timely manner as directed by Corporate Communications or senior management.
Associates degree or a combination of relevant education and equivalent experience.
Robust benefits offering, including 401(k)
Exceptional at all duties & mentors all employees at and below the level of Manager.
Customer Service Team Lead
By PayZen At San Francisco, CA, United States
2+ years in customer service leadership role and team management skills
Collaborate with management to develop and implement customer service policies, procedures, and quality assurance measures
Identify areas for service improvement and implement strategies to enhance the overall customer experience
Stay updated on product knowledge, policies, and procedures to assist team members and address customer inquiries
Provide ongoing coaching and feedback to team members to enhance their performance and address skill gaps
5+ years of previous experience in a customer service role or similar position
Customer Service Team Lead - Follow-Up Team
By SMS Assist, L.L.C. At Phoenix, AZ, United States
Carry out daily performance management of all the CSR’s in the team.
Provide Management Information data as required
Proficient in basic people management processes
Train, develop and manage their respective team and its members.
Monitor and ensure that their team is compliant with the guidelines of the SMS Employee Handbook and departmental requirements.
Communicate any process or performance concerns to Managers on a timely basis.
Team Lead, Customer Service (Onsite)
By Navient At Horseheads, NY, United States
Offer counseling and solutions for best processes including but not limited to where to find information
Perform side-by-side coaching to agents to provide real-time feedback on opportunities to improve agent performance and customer experience.
6-12 months of experience in a call center role
Effective listening and negotiation skills
Excellent written communication skills to include grammar, punctuation, and spelling
Excellent oral communication skills, including the ability to orally express moderately complex concepts clearly and quickly
Customer Service Team Lead
By AppleOne Employment Services At Dallas-Fort Worth Metroplex, United States
▪ Report customer service team progress to management.
▪ Computer literate to include Word, Access, and intermediate skills on Excel
▪ Proven experience reading and understanding technical manuals
▪ Must have excellent phone and written communication skills
▪ 4 years directly related experience in Customer Service
▪ Knowledge of CSI and ACT a plus
Customer Service Team Lead
By REVOLVE At Cerritos, CA, United States
Essential Duties and Responsibilities include the following. Other duties may be assigned.
• Follow up on all written correspondence and escalate to customer service manager on duty as necessary.
• Strong verbal and written communication skills
• Knowledge of apparel construction and fabrication and various fashion categories
• Experience with Microsoft word and excel
• 2+ years in customer service, help desk or call center experience in a retail environment
Customer Sales Lead Jobs
By The Kraft Heinz Company At Goodlettsville, TN, United States
Leads cross‐functional business planning in category management- supply chain efficiency- technology- and local marketing
Harnesses the power of diversity – thinking- background- and experience
Strong financial competence inclusive of previous experience owning a P&L- proficiency in deploying trade- and understanding of profit and revenue drivers
Significant experience in building customer relationships- preferably in a CPG environment
Liaison to the customer and Kraft Heinz HQ Sales organization
Leads and/or assists with major business reviews and customer visits- including annual reviews and “top‐to‐top” meetings
Service Team Lead Jobs
By The Coca-Cola Company At , Atlanta, 30313, Ga
Strong analytical skills with knowledge of process improvement methodologies, such as Lean Six Sigma
Manages Third Party suppliers to strict SLAs and ensures visibility to response times and time to fix
Integrates with the Central Ops Manager for a seamless approach to the ops function.
Depth of experience in operations delivery
An ambitious and creative Operations leader with depth of experience in multi-functional operations delivery across office and field-based teams
Good knowledge of B2B business environment.
Customer Service Team Lead
By Raley's Supermarkets At , Roseville, 95747, Ca $25.61 an hour
Scholarship opportunities for continued education
Must display exceptional leadership skills; excellent interpersonal and communication skills.
Customer service, restaurant, barista, food service, grocery or similar experience desired
Skills to communicate effectively with coworkers and customers
Ability to work independently, effectively manage time and multitask in a fast-paced environment
A Customer Service Team Leader responsibilities include
Sales And Service Lead
By SEPHORA At Dania, FL, United States

Sales and Service Leader Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Full Time Position Type: Regular As our Sales and Service Leader, you’re a key team member who inspires and ...

Customer Service Team Lead
By SunSource At Houston, TX, United States
Knowledge of industrial/hydraulic hose and gasket industry preferred
Estimate delivery dates based on knowledge of production and delivery schedules and inventory
Works with account managers to keep account activities up to date
Sell industrial and hydraulic hose and gasket products and maintain customer accounts
Take orders on the phone and over the internet
Enter orders and product quotes into the computer system
Customer Service Team Lead
By Humans Doing At Atlanta, GA, United States
1-2 years experience as Team Lead/Manager in a call center.
Prepare, compile, and sort documents for mail received
Check source documents for accuracy
Verify data and correct data where necessary
Obtain further information for incomplete documents
Scan and upload documents with communication in debt counseling and or Bankruptcy
Customer Sales Lead - Costco
By Campbell Soup Company At , Remote
Manage and lead cross portfolio platforms to drive volume and profit targets
Monitor and manage deductions balances and conduct post audits
Written and Verbal Communication Skills
Utilize the Campbell Sales Planning & Customer Investment platform to create optimal customer plans to drive the portfolio.
Leverage Customer Strategy to develop and implement collaborative marketing programs in alignment with brand and customer strategies.
Conduct business reviews to discuss the state of the business, consumer trends, key business drivers, incremental opportunities, etc.
Customer Service Team Lead
By Maine Lobster Now At Saco, ME, United States
Manage corporate orders and large client orders.
Excellent verbal and written communication skills
Extensive knowledge of customer service procedures and principles
Ability to train and onboard new (typically remote) customer service agents.
2+ years experience in a customer service role required
Previous experience in a leadership role preferred
Customer Onboarding And Retention Team Lead
By Progress Residential® At United States
Previous property management experience in either the single family or multi-family rental industry
Proficiency in Yardi is required with 3-5 years previous work experience in property management using Yardi and Salesforce
Working knowledge of MS Word and Excel with the ability to perform basic/moderate formulas in Excel
Strong organizational skills with exceptional attention to detail
Excellent oral and written communication skills
We offer competitive compensation, including a performance-based bonus.
Sales & Service Lead - Georgetown
By Alo Yoga At Washington DC-Baltimore Area, United States
Leads by example and inspires staff in daily operations and guest experience.
Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)
2+ Years prior work experience in a client-centric, sales environment
Proven leadership capabilities demonstrating excellent decision making
Excellent interpersonal and written communication skills
Sales & Service Lead Qualifications:
Customer Service Team Lead
By LugLess At United States
Looking for a place to grow your skills as a manager and business and team leader
Identifying areas to improve technology and working with our product managers to affect changes
Experienced as an effective Customer Service team leader
An excellent communicator - with polished written and oral communication skills
Skilled at conflict resolution and problem solving
Supporting an excellent LugLess customer experience, through tasks such as: