Customer Service Management Trainee Jobs

Prior insurance and/or call center experience preferred.

Previous customer service experience preferred.

Excellent communication, organization, and interpersonal skills.

Learns how to answer questions regarding policies, coverages and premiums; assumes ownership for thorough follow up on all contacts.

Learns how to deliver first call resolution to make it easy for the customer.

Learns how to respond to customer/agent requests for quotes or changes to existing policies.

Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.

Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.

Effective communication, customer service, and selling skills.

Associate must have effective interpersonal and organizational skills.

Associate must meet minimum age requirements.

Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual.

Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.

Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.

Effective communication, customer service, and selling skills.

Associate must have effective interpersonal and organizational skills.

Associate must meet minimum age requirements.

Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual.

1 year - Experience in a customer service support role is required

Proficient oral and written communication skills

Proficient interpersonal and organizational skills

Independent, Sound decision-making and problem-solving skills

Applying for this job indicates your acknowledgement and understanding of the following statements:

Receiving, investigating and resolving all customer inquiries timely and accurately.

Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management

What Customer Service Management contributes to Cardinal Health

BA, BS or equivalent experience in related field. Advance Degree may be required

Manages department operations and supervises professional employees, front line supervisors and/or business support staff

Participates in the development of policies and procedures to achieve specific goals

Ensures employees operate within guidelines

Associates Degree will substitute for all required experience above.

English/Spanish bilingual skills strongly preferred.

Effective listening, oral and written communication skills.

Intermediate to Advanced PC skills.

Strong customer service and innovative thinking skills.

Sits for long periods of time answering telephone and completing data entry.

1 year - Experience in a customer service support role is required

Proficient oral and written communication skills

Proficient interpersonal and organizational skills

Independent, Sound decision-making and problem-solving skills

Prior experience in a medical setting is highly preferred.

This is a remote position with virtual training and all equipment provided.