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Assistant Customer Service Manager Trainee (H)
Company | Hannaford Supermarkets |
Address | Manchester, NH, United States |
Employment type | FULL_TIME |
Salary | |
Category | Retail Groceries,Retail |
Expires | 2023-08-23 |
Posted at | 9 months ago |
Address: USA-NH-Manchester-605 Mast Road
- Understanding of store operations and merchandising techniques.
- Associate must have effective interpersonal and organizational skills.
- Ability and willingness to learn multiple tasks and technical requirements including, successful completion of the forklift and power jack training and strong problem-solving skills.
- Associate must meet minimum age requirements.
- Effective communication, customer service, and selling skills.
- A high school graduate or equivalent preferred.
- Ability to lead and supervise a team, demonstrated.
- Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
- Meet established volume/activity standards.
- Frequent bending, kneeling and squatting.
- Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
- Stand or walk 100% of the time.
- Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
- Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
- Ability to use computers, calculators and communication systems required to perform the job functions.
- Responsible for supporting management of all aspects of Center Store operations as delegated by the Center Store Manager.
- Cut, mark and stock product, as required.
- Maintain current knowledge of and adhere to all of the standard practices in the Center Store Standard Practices Manual.
- Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
- Assist in communicating department and company policies to associates.
- Receive, store, process and merchandise all products in accordance with established department guidelines.
- Conduct associate performance appraisals as directed.
- Maintain accurate records of production, shrink, sales, and inventory.
- Role model outstanding, friendly customer service and use skills and knowledge to offer solutions that meet or exceed customers’ expectations.
- Assist in growing sales through effective merchandising strategies.
- Perform various department functions as needed to meet production and customer service guidelines.
- Ensure that department conditions involving department appearance, quality, variety, safety, and food safety are consistently maintained at the highest level.
- Assist in special projects.
- Treat all store information as strictly confidential.
- Maintain effective work schedules to meet production and customer service standards as well as associates’ personal needs.
- Understand and use company tools such as; financial reports, scheduling, productivity, ordering, and business information systems.
- Effectively lead all Center store associates.
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