Operations Manager, Customer Service Management
By Cardinal Health At , , Tx
Interacts with subordinates, peers, customers, and suppliers at various management levels; may interact with senior management
What Customer Service Management contributes to Cardinal Health
BA, BS or equivalent experience in related field. Advance Degree may be required
Manages department operations and supervises professional employees, front line supervisors and/or business support staff
Participates in the development of policies and procedures to achieve specific goals
Ensures employees operate within guidelines
311 Customer Service Agent Trainee (Non-Civil Service)
By City of Dallas, TX At , Dallas, Tx $18 an hour
Associates Degree will substitute for all required experience above.
English/Spanish bilingual skills strongly preferred.
Effective listening, oral and written communication skills.
Intermediate to Advanced PC skills.
Strong customer service and innovative thinking skills.
Sits for long periods of time answering telephone and completing data entry.