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Customer Service Assistant Jobs in Iowa

Purchasing Assistant- Customer Service
By ASRC Federal Holding Company At , Remote
Review and resolve shipping and payroll discrepancies; assist buyers, program managers and other team members
Perform data entry, run status reports, file and perform other general administrative duties as required
Bachelors/Associate degree and 2+ years of relevant customer service experience
Excellent written and verbal communication skills
Experience in purchasing activities, supplier/vendor expediting, RFQs, follow-up with requests, OR resolving shipping discrepancies desired.
Provide customer service and purchasing material support for the base through email and phone calls using a database.
Customer Service/Administrative Assistant
By TFI Custom Fabrication At , Chula Vista, 91911, Ca $20 - $25 an hour
We offer company benefits (paid vacation, paid holidays, 401K and medical insurance).
· CRM and Database Management (ZOHO and Access)
· 3 years of Customer Service or Office Management
Additional skills or experience (not mandatory)
· Online Store Management (Amazon, Shopify, etc.).
· Excellent verbal and oral communication skills.
Admin Assistant - Customer Service
By Access Systems, Inc. At Waukee, IA, United States
All training is provided for this position. Basic computer knowledge only required.
1-2 years of customer service experience.
Computer skills, Microsoft Office, and typing speed of at least 50 WPM
Full Benefits Package, including Medical, Dental, and Vision Insurance
Provide customer support by email or phone to repair basic program issues.
Follow up on and maintain detailed service call notes.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Service Assistant to join our team and help us provide outstanding service to our customers. If you have a passion for helping others and a commitment to excellence, we want to hear from you!

A Customer Service Assistant is responsible for providing excellent customer service to customers. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services.

What is Customer Service Assistant Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software

What is Customer Service Assistant Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software

What is Customer Service Assistant Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service policies and procedures
• Knowledge of relevant products and services

What is Customer Service Assistant Job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a fast-paced environment

What is Customer Service Assistant Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Process customer orders and payments
• Maintain customer records and accounts
• Resolve customer issues and complaints
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide reports to management