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Customer Service Assistant Jobs in Massachusetts

Customer Service- Assistant Manager (Boston)
By Roche Bros. Supermarkets At Boston, MA, United States
Other duties as assigned by management.
Successful experience of company training programs.
Must be detail oriented, organized, confident, and demonstrate excellent communication skills.
Must be passionate about people and committed to customer service excellence!
Display initiative, work with limited supervision, make decisions, provide direction and use sound judgment to act upon opportunities to solve problems.
Demonstrated ability to work with people of various backgrounds, personality traits and levels of authority to accomplish company goals.
Customer Service- Assistant Manager
By Roche Bros. Supermarkets At Wellesley, MA, United States
Other duties as assigned by management.
Successful experience of company training programs.
Must be detail oriented, organized, confident, and demonstrate excellent communication skills.
Must be passionate about people and committed to customer service excellence!
Display initiative, work with limited supervision, make decisions, provide direction and use sound judgment to act upon opportunities to solve problems.
Demonstrated ability to work with people of various backgrounds, personality traits and levels of authority to accomplish company goals.

Are you looking for an exciting opportunity to provide exceptional customer service? We are looking for a Customer Service Assistant to join our team and help us provide outstanding service to our customers. If you have a passion for helping others and a commitment to excellence, we want to hear from you!

A Customer Service Assistant is responsible for providing excellent customer service to customers. They are responsible for answering customer inquiries, resolving customer complaints, and providing information about products and services.

What is Customer Service Assistant Job Skills Required?

• Excellent communication and interpersonal skills
• Ability to handle customer complaints and inquiries
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software

What is Customer Service Assistant Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Ability to work in a fast-paced environment
• Ability to multitask and prioritize tasks
• Knowledge of computer systems and software

What is Customer Service Assistant Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service policies and procedures
• Knowledge of relevant products and services

What is Customer Service Assistant Job Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a fast-paced environment

What is Customer Service Assistant Job Responsibilities?

• Respond to customer inquiries and complaints in a timely manner
• Provide accurate information about products and services
• Process customer orders and payments
• Maintain customer records and accounts
• Resolve customer issues and complaints
• Follow up with customers to ensure satisfaction
• Monitor customer feedback and provide reports to management