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Customer Service Advocate I Jobs in Arkansas

Customer Service Specialist I
By HireRight At United States
Able to deliver excellent customer experience
Great communicator who speaks English fluently and listens to and understands our customers
Team player with a genuine passion for delivering amazing customer service
Fast-paced learner who enjoys variety and can embrace change
Self-starter who wants to be challenged to become high achievers
Talented at making customers feel special on the phone, in the way they talk and the way they listen
Remote Patient Advocate - Healthcare Customer Service
By CareCentrix At United States
Must have knowledge of basic spreadsheet, word processing, and data entry skills.
Must have strong organizational skills and be able to effectively manage and prioritize tasks.
High School Diploma or the equivalent plus a minimum of one year medical terminology or medical services experience required.
Must be proficient and comfortable in a computer based environment. Experience in a call center environment preferred.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Customer Service Representative - Benefit Advocate
By Trustmark At United States
Insurance, benefits, claims or medical/healthcare experience a plus, but not required.
Prior customer service experience working in a call center or in a position that entails handling calls is required.
Excellent communication skills necessary to be successful.
Please note that this position will be fully remote and open to those living within the U.S.
Handling call volumes averaging 30/calls per day and will be documenting all inquiries using our internal systems.
Working with your support team to appropriately refer unresolved inquiries or escalated calls based on customer service procedures and guidelines.
Customer Service Advocate - Christian Care Ministry
By Christian Career Center At United States
Meeting monthly service objectives as outlined by management
Essential Job Duties & Responsibilities
Offering prayer to all members and providers at every appropriate opportunity
Two (2) years customer service experience in a medical, dental, optical or related setting required
Two years high volume contact center experience preferred
Strong knowledge of computer hardware and software
Customer Service Associate I
By UST HealthProof At United States
Maintain a fully comprehensive understanding of the covered benefits, coding and reimbursement policies, and contracts.
Excellent verbal and written communication skills.
Attention to detail and problem-solving skills
Some experience in a customer service setting preferred
1-3+ years of relevant professional experience in Healthcare claims operations or 2-3+ years of relevant experience in a Call Center environment
Previous Health Care Call Center/Customer Service Experience.
Customer Service Advocate - Remote In Cheektowaga, Ny ($16.00 - $31.44 / Hour)
By Talentify.io At United States
Sales or account management experience
New York residents' salary range is $16.00 - $31.44, based on factors such as education, work experience, and certifications
3+ years of combined education, work, and/or volunteer experience
Respond to and resolve customer service inquiries and issues related to benefits, eligibility, claims, and financial spending accounts
High School Diploma / GED or equivalent work experience
Familiarity with medical terminology, health plan documents, or benefit plan design in a healthcare/insurance environment
Customer Support Advocate I
By ACT At United States
High School Diploma, or an equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
Experience with or knowledge of Customer Relationship Management platforms and tools
Use a Customer Relationship Management (CRM) tool to maintain records of customer interactions, transaction, comments, and complaints
Experience working in the education industry highly desirable
Basic experience using office productivity software tools (such as Microsoft Office) or other computer technologies
Ability to develop and maintain positive working relationships with customers and team members, and to proactively manage customer relationships
Remote - Patient Advocate, Healthcare Customer Service
By CareCentrix At United States
Strong organizational skills and able to effectively manage and prioritize tasks.
Minimum of one year medical terminology, healthcare or medical services experience required.
Experience in a call center environment preferred.
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
Responsible for servicing patients making incoming calls with questions and/or returning messages for their Nurse Coach.

Are you looking for a rewarding career in customer service? Join our team as a Customer Service Advocate and help us provide exceptional service to our customers! As a Customer Service Advocate, you will be the first point of contact for our customers and will be responsible for resolving customer inquiries, providing product information, and ensuring customer satisfaction. If you have a passion for helping others and a commitment to providing excellent customer service, this is the job for you!

What is Customer Service Advocate I Skill Requirements?

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Proficiency in Microsoft Office Suite
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to handle customer complaints and inquiries

What is Customer Service Advocate I Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Excellent customer service skills
• Strong communication and interpersonal skills

What is Customer Service Advocate I Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

What is Customer Service Advocate I Experience?

• Previous customer service experience
• Experience in a customer service role
• Experience in a call center environment

What is Customer Service Advocate I Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Provide accurate information about products and services
• Resolve customer issues and complaints
• Follow up with customers to ensure satisfaction
• Maintain customer